Green Dot - Prepaid Mastercard Review

 Re: Green Dot - Prepaid Mastercard

 I'll try to make this short as possible. I purchased a green dot prepaid-mastercard. I started with $50.00, my first purchase was for $10.00, but the next day I tried to make a $18.00 purchase, but this card was denied. Later, I tried to contact someone in customer service to get information & find out why, but all I was able to get was a series of voice promps that got me no where. After trying several times, I did speak with someone, I asked what was her name, she said her name was "Corey", I told her what had happened. Ms. Corey stated that I had already made a purchase of $35.00. I stated that was not true & impossible, because I had only used the card once on a $10.00 purchase. I then asked when was this $35.00 purchase made? She told me when this purchase was made......get this!...the purchase was made before I even activated my card!!!!

Of course I was a upset and asked where & what was purchased. She stated she did know the business name, or what was purchased. She stated she only had an address. When I asked where she was located she stated she was in the Philippines....!?.....I live in the USA/midwest. Of course I got no where with her, and asked to speak with her manager.....of course he/she was not available. I did tell her I wanted to stop cancel this card and business with them. What if I had added more money on this card???  I'm so glad I didn't.