Green Dot - Prepaid Mastercard Review

Overall 2.80 of 5 view all 10 reviews

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LEA76S
Cleveland, OH

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THE WORST CARD EVER...NETSPEND IS WAY BETTER

Every day computer user

FEB

2008

Green dot is the worst prepaid credit card. I have had it for over 2 years and the reloads frequently screw up. It seems like I have a problem with the money on my card every third time I use it, and then it is a MAJOR hassle because its hard to reach a real person for customer service and when you do the answer is always the same, "they will refund the money in 7 to 10 business days." even when it is their fault. Netspend is a thousand times better. Customer service is great, the card never scews up my money, they can even transfer money online from your card to another person's card.

Green dot even allowed me to accidentally load 50 bucks onto an expired card, even though their terms of agreement specifically states that an expired card will not accept a reload. When I called them and finally got a real person (who could barely speak english) they told me they would mail the refund to me in 7-10 days. I HATE GREEN DOT!!!!!!!!!!!!!!!!!!!!!!!!