budget conscious, somewhat tech savvy, computer literate
I like Grande because they are local. We dropped SWB when we got rid of our land line. We tried Time Warner and they did a really crappy job of installing the hardware on the side o the house. I had had Road Runnner in an apartment in town and constantly lost service. Grande was a little expensive at first $45/month for 3 kbps. Now we pay $39/month for 8 kbps. I can't think of a time we ever lost service. They are nice to talk with in customer service. And they are based in Austin, I think.