3.8
74 reviews
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Leisure Websites
GolfNow.com

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GolfNow.com
 
3.8

(based on 74 reviews)

Ratings Distribution

  • 5 Stars

     

    (45)

  • 4 Stars

     

    (8)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (20)

74%

of respondents would recommend this to a friend.

Pros

No Pros

Cons

No Cons

Best Uses

No Best Uses
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Most Liked Positive Review

 

Book your tee time online.

I am always on the look out for good deals on golf tee times in the Chicagoland area. **GolfNow.com** seems to be taking the lead in this online market. I can often...Read complete review

I am always on the look out for good deals on golf tee times in the Chicagoland area. **GolfNow.com** seems to be taking the lead in this online market. I can often find tee times with a 50% price discount! With near real-time inventory, it is easy to narrow down available tee times by geographic region, time/date, price, and number of players. Unlike some other sites, I can actually book a tee time as a single player. Yes, man with no wife or kids = unlimited golf.

Although the site is the best of its kind, it is not without flaws. I would like to see more golf courses on the site. I realize some of this is out of their control, but with well over 250 courses in Chicagoland, I only find about 45 courses on **GolfNow.com**. Like many new sites, it can have a few bugs throughout the booking process. Many times the selected tee time is suddenly unavailable on the final confirmation page. Some page refreshes are often required to get the selected tee time back in the list of availability.

Overall though, this is a solid site with a clean look and feel, an easy to use interface, and ultimately, great prices for good golf courses.

VS

Most Liked Negative Review

 

Golfnow's Savings are a complete hoax.

As most of you are aware, golfnow.com offers discounted prices at a lot of different golf courses across the USA.  However, beware this discounts can be a hoax.  Just the...Read complete review

As most of you are aware, golfnow.com offers discounted prices at a lot of different golf courses across the USA.  However, beware this discounts can be a hoax.  Just the other day I booked a round of golf at Whitney Oaks in Rocklin, CA.  Their rate was shown at $45 with a 47% savings.  I paid the tax for 2 golfers and headed out to the course.  When I arrived I was informed that my special rate of $45 was actually the regular rate.  Not only did I not receive any savings, but I was overcharged since I had to pay the taxes for 2 online to Golfnow.  You may be saying to yourself the tax isn't bad, since after 5 online bookings your eligible to receive a free round from Golfnow.  Well, 5 bookings later here we are.  I tried to redeem this free round, which I have earned, and every tee time listed for redemption of this free round was in error and unavailable for booking.  So I called Golfnow to see what the deal was, and I was told that they were in the midst of updating their system and that it hadn't been updated since Thursday, and today is Monday.  HMMM.....Problem being they only show tee times available for redemptiom of this free round three days in advance.  Yet they claim that there are a lot of golfers redeeming these free rounds and thats the reason for the unavailable tee times.  Funny, I called the course itself and the tee time I tried to book was available at the course.  Also, a lot of the tee times listed as available for purchase aren't really available at all, since there systems update maybe once every 4 days.  If in fact there system hasn't been updated, but I am more kin to believe that they post fictitious tee times on there website with massive savings to lure in patrons, all the while not offering these at all.  I am thoroughly fed up with Golfnow.com and would hope that this review helps other fellow golfers who are merely trying to save a buck at the expense of dealing with a company that has no integrity.

Reviewed by 74 customers

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1.0

I'm not using golfnow anymore

By 

from Fort Myers, FL

Comments about GolfNow.com:

I refuse to book anymore with golfnow. I booked over 300 rounds last year and have been using this service for 13 years. I called up and ask them to wave my booking fees and got a flat out NO! The fees keep increasing every year so it won't stop until people stop booking with golf now. I can book cheaper for the first time ever by calling the course directly. Hello GOLF18, Goodbye GOLFNOW................

 
1.0

GOLF NOW ONLINE BOOKING CHARGE DECEPTION

By 

from Long Island NY

Comments about GolfNow.com:

Booked a tee time at a local Long Island golf course 2 days ago through GOLFNOW.com Called and cancelled the time today and wanted to know how to get the $7.98 charge to my credit card refunded. They said sorry you should have read the fine print, booking charge is not refundable even if you don't play. NOTE TO ALL GOLFERS... Call the course directly and make your tee time for a lower cost round. No since in paying anyone $7.98 to do it for you.....

 
4.0

A Great Way To Find Deals, If You Know What You're Doing

By 

from Dallas, TX

Comments about GolfNow.com:

Golf Now is an awesome way to find tee times and deals, especially for those willing to take the time and effort to do their background work. Off-season deals are better than in-season or holiday ones, so plan accordingly. If you're willing to look around, be patient and do your homework, you'll find some great deals on this site!

Ease of Use
Very easy to use on the front end. The website is fast and efficient.

Product Selection
A great selection of courses and deals from a variety of courses from all price ranges. A truly great selection!

Product Pricing
Some of the deals are truly terrific, while others represent a small discount. Still...what's the problem? It's always cheaper than booking it through the course itself, and some of the best deals makes great courses suddenly accessible!

Customer Service
Getting help from customer service and/or refunds can be difficult, but not always. Make sure you check on weather ahead of time, since getting weather refunds can be difficult.

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(1 of 1 customers found this review helpful)

 
1.0

Always Confirm Your Tee Time

By 

from USA

Comments about GolfNow.com:

I am celebrating a BIG birthday in 2 weeks... we booked a Tee Time thru Golf Now and received our confirmation. Because we are driving over 2 hours to the Course, and 2 friends are flying in as well, we wanted to make sure all the plans were in order. We called the Course and they said there is no way we have a Tee Time because of a Tournament. WHAT? So we called Golf Now and didn't expect to deal with someone in Customer Service with no people skills as she asked me where we were booked. Um, doesn't the reservation # show the location?? This rude person was not helpful, so I asked to speak with someone higher up. Ten minutes later, Amber answers (with an attitude). Amber stated we definitely have the Tee Time... so, I tell her that is not possible. So she calls the Course to confirm I am correct and gives us some flimsy excuse why. Unless I am mistaken isn't that ALL Golf Now does is to offer legit Tee Times?

Can you imagine if we had driven up??
Always follow up.

Customer Service
There was no customer service... it costs nothing to be nice, kind or even cordial.

Shipping and Returns
It was over an hour ago we were told we would receive an email acknowledging our cancelation because of their mixup.

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1.0

Rude Customer Service

By 

from USA

Comments about GolfNow.com:

I had some issues with the course conditions and ended up not playing golf on their misrepresented crappy course. They would not offer a refund or exchange on my purchase.

Customer Service
I spoke with several customer service representatives and they were all unfriendly and unhelpful.

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1.0

Stay away!

By 

from La Grange, KY

Comments about GolfNow.com:

bait and switch. Bait you into thinking you are getting an 18 hole price for 9 holes only, with no disclosure.

Ease of Use
nondescriptive tee times

Product Selection
difficult to manuever

Product Pricing
bait and switch on the web. don't know you got 9 holes only until you pay.

Customer Service
hard to find contacts/resolve issues

Shipping and Returns
not applicable

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(0 of 1 customers found this review helpful)

 
5.0

Golfnow.com is great

By 

from USA

Comments about GolfNow.com:

I love to golf and have used golfnow.com a few times. Whenever I book a stay at Callaway Gardens, I book a tee time through golfnow.com. You have the option of customizing your booking or select already created dates for sale. I love the experience whenever I book tee time and because of my experience I will continue to place orders on golfnow.com.

Ease of Use
Very easy to use. Simply select your state, golf course location and purchase tee time. Booking through the site is so much easier than talking to someone over the phone and being on hold. It's faster and I can book tee time on my time.

Product Selection
They have tons of locations for my state. I can choose which ever city on the website that is available for booking. Golfnow.com is very convenient.

Product Pricing
The prices are very reasonable and they usually give good discounts.

Customer Service
Customer service is great whenever I need them. Very proficient, helpful and professional.

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(0 of 1 customers found this review helpful)

 
5.0

Great for Booking Tee Times

By 

from Utah

Comments about GolfNow.com:

Sometimes when traveling on a vacation, I like to golf with friends in the area. But it can be difficult if it is a busy time of year for golf and we wait until we get to the course to try to book a time. So I was looking for a better way of doing it, and I came across golfnow.com. Since I started using it, I have found that it is a great way to book a tee time ahead of time and have it reserved when we get there.

Ease of Use
Golfnow.com allows me to find the golf course that I want to use by simply searching the area for available courses. From there it is easy to reserve the date and time that I want.

Product Selection
One thing that I have been disappointed in the courses available. There have been a couple times that I knew a course was in a particular area that we were going, but golfnow.com did not list that course and I was not able to book through them. But I have also been able to use the site to find a few new courses in areas that I was not as familiar with.

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(0 of 1 customers found this review helpful)

 
4.0

Very convenient

By 

from USA

Comments about GolfNow.com:

One of the things that the internet in general has provided is extreme conveniency, and that is precisely the case with GolfNow.com. I have been able to book a tee time from the car, the office, school, and home. I also have not had to wait for the golf course to open to be able to call and schedule a round. I can book a round 24/7. Another great advantage that I have found through booking with GolfNow is the discounts they provide. I normally save over 20% for each round that I book through them. I have also found that a majority of the courses near me are featured on this site, so it's not necessarily a limited market. Another thing that saves time is being able to see every single tee time that is available. I don't have to call and have someone filter through all of the time slots. I have found many new courses and read reviews on them from other golfers. The GolfNow Rewards are also pretty good. After booking so many rounds with them, you get free things like discounts on other rounds and gift cards to use on gear. Overall, it is a great golf website.

(0 of 1 customers found this review helpful)

 
5.0

They Are Very, Very Good.

By 

from USA

Comments about GolfNow.com:

UPDATE to below: 1/23/14

GolfNow.com responded quickly to the issue identified below. They took the problem seriously, identified the fault in the mobile app, and fixed it. They also promised to review past customer transactions, and refund any overcharges that may have been incurred. Very impressed.

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I have successfully used GolfNow.com to book discounted tee times for over six months now. Mostly, I am satisfied with their service. However, lately I have noticed that the iPhone mobile app I use has been overcharging by $1.00 or $2.00. What I mean is that the Book Tee Time screen displays the Green Fee, Taxes & Fees, any Discounts you've earned and a Grand Total. The Grand Total is the price that should be paid because it's the calculated result of the Green Fee, Taxes & Fees, and Discounts. However, the screen also displays a Due Now total, which is what you have to pay GolfNow rather than wait and pay at the golf course. I have been noticing lately that the Due Now fee is sometimes actually higher than the Grand Total fee by $1.00 and, at least once, $2.00. My last Grand Total was $21.61 while the Due Now fee was $22.61 (which is what I was charged). The first time I noticed an overcharge I called Customer Service, and they were very helpful, recognized the overcharge, and refunded it to me. However, the last time this happened (this last weekend), I contacted GolfNow.com via their Customer Support email form, and was told (twice) in their replies that I had not been overcharged. After doing the math for them, and showing them a screen shot of the discrepancy, and asking them to look into this as a bug in the mobile app, and telling them that this was a very serious problem because it potentially affects thousands of users, and that such questionable funds would not look good on GolfNow.com's books, I received a reluctant acknowledgement that I had been overcharged and a refund. There was no indication, however, that GolfNow was going to investigate the problem and correct the app if it was miscalculating the Due Now amount and overcharging customers. I have since reported this to the BBB and am awaiting their, and GolfNow.com's, response.

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