reviewer
ducktight
Amherst, MA
Problems within 2 months
1 star rating

Just trying to stay dry
Pros

    seems to dehumidify OK

Cons
    Mechanical issues too soon

AUG
20
2007

GoldStar Dehumidifier - DH504ELY7  — 

Before I bought this dehumidifier I was talking to a salesman and I asked him if the one he carried was quiet. He replied that it was only quiet while the unit was off! I thanked him for his honesty and realized that a quiet dehumidifier is probably an unrealistic expectation. Given that, this one is noisy but probably no noisier than any other.

I bought Goldstar DH50 and it seemed to work OK for the first two months. But then it started cycling every three minutes after it reached the humidity level that I set. On/Off/on/off/on/off etc……..

Thinking that this might not be healthy for the unit and my electric bill I called Goldstar and asked if this was normal. Phone number (800) 243.0000

The nice guy in India/Pakistan went through all the normal stuff that didn’t answer my question and we finally came to finding a repair place. All the places that he suggested were too far away. I was thinking that I might just take it back to the store and he said that I could do that but he also said that if there isn’t a repair place that works for me that he could put in a request for a closer one. He said that I should get a call back within about 5 days. (Today being Monday and he hoped for Friday.) I am choosing to do this as I really want a dehumidifier that works and I think that exchanging it might just get me the same problem.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



I_thumb_down GoldStar Dehumidifier - DH504ELY7 is not recommended by ducktight

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