I've received several Gevalia coffee makers over the years through their special promotions and I was excited to receive this one. At first they sent me the black model even though I'd requested the white one so I had to go through a lengthy exchange process. Then the white one they sent me arrived with the glass in the insulated carafe broken so I had to do another exchange. Finally, about four weeks later I had a working, correctly colored model. Once I finally had the correct item in my hands I was very pleased. It looks very sharp on the countertop and doesn't take up a great deal of space. It's very streamlined and is very easy to use. The carafe is quite large at 8 cups so this is really best for an office or a family who drinks a lot of coffee. I've found that it's best to drink it quickly since it can taste a bit blah after sitting in the carafe for a few hours, which is understandable. The brewing is easy and standard. You just put in your filter, add your coffee, fill the water reservoir, and turn it on. In minutes you have lovely perfectly brewed coffee. I love that this brews directly into the carafe, which is great for entertaining since you can bring the entire carafe to the table or deck and leave it on the table without fear of it cooling off. Overall, once I finally got a correct working model I was very pleased with this.
Vernon Rockville, CT