I really had high hopes for this grill with the George Foreman name behind it, but I do not think that the product was too well thought out or they would have made some changes to it. It is pretty good overall, but it could really be a lot better, really a lot better! Performance It does cook great, it is fast and for a long time it had a non-stick finish. Which is now long gone, but I could live with that. Just a little cooking spray and we are good to go. It is just that there are many small problems that could be taken care of and this would be a great product then. Durability Ithas been a durable product. I have had mine for about 7 years now and the biggest problem is that the non-stick coat has long long ago worn off, and I thought it would have lasted a lot longer than it did! Ease of Cleaning It is very easy to clean-up, that is once I read the directions on how to clean it. All you have to do is when you are done cooking on it you place a wet rag in the grill and by the time you are ready to wash the gunk will rinse right out. Simple! Ease of Use Just plug it in and you are ready to go, but my biggest problem I have with the grill is that it has no temperature variability! It is always HOT so you can not cook something at a desired temperature or amount of time that you may want you have the hot and go setting and it is not a setting it is just how it is.