Purchased after seeing infomercial. Unfortunately it does not live up to the claims and is another gadget taking up space in my cupboard. Please don't waste your money on buying this. Performance The cooking surface is very small. Cannot get food to cook evenly. Chicken and Hamburgers come out dry and often stick to the surface,. Cannot see the foods while they are cooking. Sandwiches are often burned bread and nearly raw meat. Even a grilled cheese sandwich was a burned, melted mess. Durability Made of cheap plastic. The drip container cracked after only a few uses. The locking hinge doesn't always work depending on what is being cooked. Ease of Cleaning Cleaning is a beast! The idea of the grill is to remove fats from meats but the fat splatters everywhere. Very difficult to remove grease from plastic, especially the drip pan. It is not submersible and each section has to be done separately. Cleaning griddle trays with stuck on meat and cheese is very difficult. Ease of Use Not easy at all, especially if you need to cook for more than 1 person. I did a test and cooked 1 hamburger in a deep fry pan and 1 in this grill. The fry pan hamburger was juicy but not greasy, the other was a super dry and fell apart.