General Electric Single burner model #169163 Review

The GE Single Electric Burner is not a good buy.  I purchased this in order to have a place to cook on at our in-laws camper. It is a plug in burner that has a dial from low to high.  There is an indicator light showing the burner is on.  Also a cord storage compartment and anti-slip legs.  I thought I was buying a safe product from a reputable company so I would have little or no problems with the product.  Well our first "dinner" proved me wrong.  My mother-in-law asked for help with dinner and it was my job to cook the noodles. So I plugged in my trusty burner and put the water, butter, and milk in the pot to boil. Well to spare you the details, the pot never boiled.  We waited three hours with burner turned on high....and nothing. The burner only got warm and curdled the milk. I called the company to complain and they told me to return it to the store, but the store would not take back the used product. I am now stuck with a warming plate that is essentially a drain on electric and a waste of time. I am disappointed that the problem could not be resolved, and wonder if this the proper working order of the product. Too bad I won't ever know.