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| Cons |
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I was shopping around to be sure I had the best rate with my current insurance company. I went online and did the Geico quote thing. When I got the quote back I was amazed at how much I could save by switching to Geico. Uh huh... right.
I started to take the next step and actually wanted to purchase the policies online. They asked for all the info again (drivers, ages, etc.) When they came back the price was DOUBLE what was actually quoted online, and they refused to insure one of my cars (a new 2007 Lexus IS!!). I tried to call to find out why the price difference was so high and why they wouldn't insure my car. I got the canned message as to "all associates are busy, please leave a message and we'll call you back." I did this 3 times and NO ONE ever returned my call.
We all have good driving records, no tickets, etc. and I never got an explanation as to why the price doubled from the online quote. Every once in a while I get emails from them wanting me to "come back and get another quote." Like I said before... Uh huh... right.
Others may have good experiences with Geico, but I for one will stick with my local agent who actually answers the phone, calls me back, and works with me on my coverages.