Geico

Geico Review



Overall 4.12 of 5 view all 702 reviews
 




2008 Contributor
mainecyn
Rock Springs, WY

save your money

2 star rating

a low risk investor
Pros

    nice TV ads, competitive pricing, Online Access

Cons
    Bad customer service, no local office, Not on your side, Just in it for the money, Have not experinced anything%21%21

MAY
7
2008
I have been a customer all my adult years of driving. I was in an accident this Feb. It took them until April to finally have an adjuster come and look at my car, then declare it totalled. I had to handle all the leg work with my bank and them-calling them daily to find out what was going on, where was the payment for the leinholder-who called me several times every day threatening me for payment. I also have medical bills from the accident, I paid for the coverage, and surprise, the bills still aren't paid as well. Whenever, I call, it seems like no one knows what is going on, I keep leaving messages that go unanswered. The accident was not my fault, and yet, my credit is now in the toliet due to non-payment, late payments etc. I don't recommend them..you get what you pay for, and I learned that the hard way. If you live in a state with more people (I'm in Wyoming), they generally have an adjuster available, but in my situation, they had to hire an independent and they were in no hurry. The only quick service I get is my reminder that my bill is due online. You have better luck going thru the website, if have question that needs to be answered, impossible (at least in my case) to get a live person who would do anything for me.



I_thumb_down Geico is not recommended by mainecyn

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5 star rating
"Always reliable!"
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5 star rating
"The most reliable and helpful company I've ever used"



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