This system has overall been very good and reliable. I have had to replace the hard drive in this system, but was very easy to do. One complaint I have - Gateway doesn't give you install CD's. This has been bad because I have no program available to write CD's or DVD's and this computer should be able to do that. I also am not even able to view DVD's which has been a big bummer at times. However, as I said I still recommend this computer and we have several Gateway laptops I recommend them as a company. If you're looking at downloading a lot I would go with a computer with a bit more memory or speed. I am on the internet a lot and it is decent - could be faster. If you are a gamer, you may find that this system is a bit too slow for any of that type of application. I have watched tv shows on line and have had no problem wiht that. Very easy to use - great for beginners as well. Easy to set up and get started with no problem.