Gateway Gateway Desk Tops & Laptops Reviews

Overall

3.24 of 5 (by 21 users)

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65%

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Gateway Gateway Desk Tops & Laptops Comparison

Most Helpful
Favorable Review

I'm so glad I got a Gateway!

NOV

2007

I am extremely impressed with my new Gateway MX3228 laptop computer. I needed something lightweight because I travel a lot. Though the sales person at the computer store tried to up-sell to a 17" screen, I like that this one is thinner and smaller. I always turned my nose up at the cow-print box... read full review »

Every day computer user, budget conscious

shabina
Charlotte, NC

Most Helpful
Critical Review

bad customer service

DEC

2007

I bought my gateway desktop computer last year with a 3 year warrenty. last month my power supply went out and I had to ship it in for repair. I got it back a week later and 4 days after that my computer blew up. they promised me a new computer the next day. it took my 3 weeks and a lot of complaining... read full review »

pc-user, expecting good, fair service

chrryslsh
Chapmansboro, TN

Gateway Gateway Desk Tops & Laptops Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 21 sort by: most helpful | date | rating

helpful
vote

Amazing computer that never lets me down.

Every day computer user, impressed with this product, budget conscious

DEC

2007

I own a gateway laptop and I love it. I have had my computer for over a year and have never had a problem. I am on my computer at least once a day. It lets me do whatever it is I need to do. I am not very good with computers but I can navigate with this computer without a problem. I find that this computer is very reliable and I can do whatever I need on it. It is very easy to use and I love working on it. My computer was not at all expensive to purchase so I am amazed that it is so reliable. The work that I mostly do on my computer is simple. I go online for school and surfing the internet. I... read full review »

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stainedglass04
Peotone, IL

helpful
vote

It's Gateway all the way!

pc-user, a busy person, love to travel, value conscious, impressed with this product, a lover of unique gadgets, Internet bargain hunter, willing to pay for quality

NOV

2007

Owner of Gateway desktop, and 2 laptops. Also had a desktop at work that out lasted several other brands. These computers are the best as far as I am concerned. Very user friendly, durable, and long lasting. Tech support is phenominal. First one I ever bought I had a problem when hooking up to internet. I phoned Gateway, the tech had me type a few things in to computer, read back from screen and told me the modem was bad. They overnighted a new modem to me and led me through removing the bad one and installing the new one. It took less than a half of a hour. Now I have tech support... read full review »

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Bresey3
Allegany, NY

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helpful
vote

Wonderful products, better than dell!

a PC User, Every day computer user, always online, a techie

APR

2009

Gateway offers wonderful products and customer service. I have had mine for 4 years at college and never had any problems with them. Even the Sims and 2 expansion packs loaded on it is still running smoothly and fast. They have great customer service! I once accidentally un-installed a videa driver and the customer support person was on the phone with me for 3 hours helping me figure out what happened and giving me instructions on how to fix it. They even offered to send a tech person out for free. Go with Gateway...forget dell. my parents have been through 2 dell's in the time I've had...

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jessabecc
Morgantown, WV

helpful
vote

Great piece of equipment!

cost-conscious, Internet bargain hunter, Every day computer user, budget conscious, pc-user, a bargain hunter, a home owner, a person who enjoys quality

NOV

2007

I love my Gateway computer. I was going to school for Web Design and needed a nice, reliable computer. I purchased my Gateway and have had success. I get everything I need to get accomplished with the Gateway computer. Of course, since I did need a nicer computer, it was a bit more expensive. I got the computer, a digital camera and a router and it was just over $2000. A little steep, but worth it for what I was going to school for. Overall, it's a great computer!

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Casadrina
Kenosha, WI

helpful
vote

Execellent Affordable Computer

Every day computer user, budget conscious, impressed with this product

NOV

2007

This is the first computer I ever ordered on line. I have to say this Gateway was everything I expected and more. I got everything I paid for and they added some features for free I didn't expect.

Having this computer for a couple of years now, makes me highly recommend it. I only had the need for service once, but received prompt and efficient care.

This computer is used for several hours daily and is rarely turned off. It has been very reliable for us.

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Razor
Gig Harbor, WA

helpful
vote

Long Time Product User

Every day computer user, budget conscious, pc-user, a busy person, impressed with this product, looking for durability

NOV

2007

I just want to say Kudos to Gateway for their desktop computers, I purchased mine nearly 15 years ago and its still going, only having to have been worked on one time in those years, its like a timex,it takes a licking and keeps on ticking, i am thrilled with its performance, I have upgraded the software myself and it was simple. I would suggest this product to anyone who wants a pc that will last for years to come .

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teardropper26
Belfry, KY

helpful
vote

Needed new hard drive 2X in 6 months.

looking for durability, a busy person, an owner of multiple laptops, Every day computer user, expecting good, fair service

NOV

2007

Last Christmas I purchased two Gateway Laptops, Model MX6958. Since that time, one has been returned to Best Buy twice. Both times the laptop needed a new hard drive. The second laptop also broke down and needed a new hard drive. After all three repairs, all information stored in the computer was lost. I was informed the company will only give me a new computer after three episodes.

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kjb1976
Voorhees, NJ

helpful
vote

I would never buy another Gateway!

Every day computer user, expecting good, fair service, a home owner

NOV

2007

I purchased a laptop from Gateway. It did not work properly from day one. I thought it was in part my inexperience with laptops.I was wrong.I became very experienced at sitting on the phone with tech support. They never did repair the problems. I ended up with a $1500.00 paper weight. I then purchased a Dell laptop. They are the best!

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Lonakay
Renovo, PA

helpful
vote

Gateway is awefull system with low graphic.

a PC User, Every day computer user, always online

MAY

2009

Gateway computer is the worst computer on the market today. The internet connection, the mother board, every is awefull. Hell, my computer teacher was raging on the tech support people because they do not know what they are talking about. I recommend not to get the system or some of the computer lineup.

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ymandd
Chicago, IL

helpful
vote

I like the quality of the laptop.

Every day computer user

FEB

2008

Ihave used different laptops, but I have found that the Gateway has the better graphics and start up time.

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stormfire112430
Port Clinton, OH

helpful
vote

Customer service is pretty good

a PC User

SEP

2008

So recently my video card decided to die in my computer, and i was pretty pissed i figured id be going threw this HUGE ordeal to get a new card but....I called gateway and the guy said "Oh ill send you a replacement card your still in you 1 year warranty." I was like....seriously thats it?! SERIOUSLY?! but wait....their servers were down your going to have to call back in a few hours. I said thats fine I understand, it happens, i was just so happy that this was so easy to fix. So I call back and tell the next guy the exact same thing, he tells me that Im going to have to reload windows....I say... read full review »

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wkjp213
Cayce, SC

Emachines made by Gateway ET1810 is great!

Every day computer user, busy mom

OCT

2009

I bought a Emachine ET1810 for my grandson , so he could do his homework. It runs Vista by Windows. It has an Intel Celeron processor with 420 @ 1.6GHz. It only has 2 GB of Ram, but that is enough for a twelve year old to do his homework and it can be upgrade later. It has a 32 bit operating system, whatever that means. Okay, it warms up fast and responds quickly and he does alot of multi-tasking on it. It is really, really, low priced and your getting alot for your money. There is a monitor that can be bought separately, tha is also a great deal. The best part of the whole deal...

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laser143
Brooklyn, NY

Trouble Abounds With Gateway

Every day computer user

DEC

2007

I owned a Gateway computer and it worked great at first, then it seemed like it was fix and repair daily. I had the lifetime telephone support and was told that they gave me the wrong restore disk but refused to ever send me the right one and more than one tech told me that had been my trouble all along but they never agreed to correct the problem and did not want to really honor the lifetime support since they were losing money the longer I kept my computer running. I also purchased a gateway for both of my sisters with the same agreement and they eventually tried to force them to buy parts... read full review »

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littleslack
Chapmansboro, TN

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