GameStop Review

www.gamestop.com

Overall 3.20 of 5 view all 5 reviews

GameOn
Platteville, WI

GameStop: Pretty shady

an online shopper, value conscious, daily computer user

JAN

2009

With so many other sellers out there, I can't imagine why anyone would bother ordering anything from GameStop. My son and daughter purchased Little Big Planet before the release date so they could get three special, pre-release costumes. We never got the codes for them, and when asked why not they claimed that they had run out. How you run out of bits is a bit beyond me, but fine. What really got me was that even after I got the response that they had run out of codes, they were still advertising the promo. They pointed to a disclaimer "while supplies last", but in an online world there is no ethical basis for continuing to advertise an electronically-delivered product that you can no longer deliver. (I'll give them a bit of time to clear it out, but a week?)

GameStop wouldn't even offer a refund since we'd opened the game. My credit card company offered to stop payment - they thought the practices were pretty questionable as well - but my kids decided they'd rather keep the game than wait a week or two to get a fresh copy. Leson learned: pass on GameStop.