GMAC Insurance

GMAC Insurance Reviews



Overall 4 star rating4.18 of 5 (by 17 users)



GMAC Insurance Review Summary

GMAC Insurance is a large company with a localized feel, offering thousands of agents in thousands of cities across the United States. Customers like GMAC Insurance for its great claims service and reasonable prices, along with the personal service. But there are some question marks with GMAC Insurance, and some do not like its unpredictability. Comments on GMAC Insurance range from “Within 24 Hours of an Accident, I Had a Rental Car & Peace of Mind” to “Very Inconsistent and Poor Customer Service”. These differences of opinion make GMAC Insurance a questionable Insurance Company and one that may or may not meet individual needs.
59% of people rated GMAC Insurance as 5 stars
59% of people rated GMAC Insurance as 5 stars%
59%
18% of people rated GMAC Insurance as 4 stars
18% of people rated GMAC Insurance as 4 stars%
18%
13% of people rated GMAC Insurance as 3 stars
13% of people rated GMAC Insurance as 3 stars%
13%
6% of people rated GMAC Insurance as 2 stars
6% of people rated GMAC Insurance as 2 stars%
6%
6% of people rated GMAC Insurance as 1 star
6% of people rated GMAC Insurance as 1 star%
6%
87% 87% of people recommend GMAC Insurance 13% of people don't recommend GMAC Insurance 13%
 

GMAC Insurance Comparison

5 star rating Most Helpful
Favorable Review
MAY
14
2008
Check your rate, multiple discounts even for having a product relationship just like a GM car, finance relationship or a chargecard. You will BE surprised... Worth the telephone call...Make the call   sound familiar?  It WILL NOT show up in an Internet search... I had a Jaw dropping experience. ... review »
reviewer 2008 Contributor
paying cash, an aggressive saver

ecommerce4u
Monument, CO
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2 star rating Most Helpful
Critical Review
AUG
21
2007
 I recently bought a new car and had been using GMAC Insurance on my old vehicle for about a year.  The first mistake that was made was actually due to an error from my Insurance agent who knew I was buying a new car, but did not cancel the policy on the old car when he established a new policy on... review »
reviewer
your basic auto insurance user, on a budget

Vansoelenm
Scottsdale, AZ
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GMAC Insurance Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 17 sort by: most helpful | date | rating


1
helpful
vote
on a strict budget

MAY
4
2009

Sure this company seems to give good rates but you need to do your homework on them.   Seems like they may be having some problems.  They have been down grading by the rating system that rates insurance companies and banks-AM BEST and it says their outlook is lnegative and my friend works for an agency that used to sell GMAC insurance and my friend said they are having problems getting their commissions.  If they aren't going to pay the agents they aren't going to pay your claim either.  They also got 5 billion from the government in December 2008 and still got downgraded.


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1 star rating
reviewer 2009 Contributor
MommaDO
Owings Mills, MD



D
on a budget

APR
21
2009

I am so tired of paying so much for car insurance. I feel like I am throwing money away. I recently checked into getting new car insurance and called my local AAA to get some quotes. He got back to me with a quote from GMAC that was less than half of what I was paying. I have 3 drivers(one teenager) and three vehicles on my insurance and I couldn't believe the quoted price I was hearing. I didn't think it was possible. I received several discounts on my insurance policy with GMAC, such as: multiple car, multiple driver, AAA membership, GM loyalty, air bags, and many more. I was so thankful to the...

review »
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5 star rating
reviewer
kljames
New Oxford, PA



D
paying cash

FEB
25
2008
I had GMAC for about 18 months and the only reason I no longer have them is because they don't service my state. However, they were fantastic! Their claims department was thorough and quick to respond to any and all inquiries after my accident. I had a bit of bad luck and had to file 2 claims with the company. The second was a car theft and I was able to get a fair appraisal of my old car, allowing me to pay that one off with enough money to get a new one. They also processed everything speedily, and I had my claim check within a few weeks of filing. Customer service was excellent. Everyone... review »
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5 star rating
reviewer
shylard
Branford, CT



D
an animal lover, Love to save money, Multi car/driver household, appreciative of good service, comparison shopper, on a budget, safe driver, safe driver with a good record

DEC
11
2007

I am an insurance agent and I look for the best price and the best service for my customers.  I have chosen the best of both for myself.

The price is better than Geico or Progressive or Nationwide. The claim service is phenomenol. I had to have a window replaced on my van and they had someone in the parking lot at my office within 2 hours. I have talked with my customers and this is typical. They didn't give me special consideration because of where I work.


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5 star rating
reviewer
mudstuffin
Summerfield, NC



D

OCT
21
2009
When I was 17 my grandparents bought me a new Toyota Corolla for graduation. I had it 4 days, had just added it to the insurance policy with GMAC on Thursday, and was hit on Friday evening, it totaled my car, I was devastated, but fortunately for me, GMAC handled everything, They were amazing!
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5 star rating
2009 Writer
annawiggins6
Helena, AL



D

JUN
22
2009
I love our rates but when having an issue the customer service reps are lacking knowledge on their product. You also have to wait a long period to get an agent. They are timly with mailing materials ie new polices and insurance cards. Also new rate information.
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3 star rating
bakenate
Colchester, CT



D

APR
29
2009
I switched to this insurance company last year and the money I have saved is amazing. Since I have OnStar they can keep track of my mileage which helps in the cost of my insurance. It cut my premiums in half.
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5 star rating
2009 Reviewer
ageingracefully
Naperville, IL



D

JUL
28
2009
Takes good care of claims.
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5 star rating
reviewer
maynardolooney
Tucson, AZ



D

Rated on January 7, 2009

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5 star rating
reviewer
avaca552
Lawndale, NC



D

Rated on January 7, 2009

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4 star rating
reviewer 2009 Contributor
clbake03
West Chester, PA



D

Rated on May 13, 2009

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5 star rating
reviewer
mkhulse
Kennett, MO



D

Rated on January 12, 2009

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5 star rating
2009 Contributor
dashakeele
Mcminnville, OR



D

Rated on October 23, 2008

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3 star rating
lilbobby
Randleman, NC



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