reviewer 2009 Contributor
jazel1129
San Jose, CA

I will never buy GE again!

1 star rating


AUG
26
2009

GE WBVH5200JWW Front Load Washer — 

I purchased the GE front load washer in April 2008.  In July 2008 the front door seal cracked and the water ran out on my hardwood floor.  I called GE for service under the warranty and took off a day of work.  The repair man was a no show.  I called for a 2nd appointment - on a Saturday.  This time he called in sick.  My daughter took off work for the 3rd appointment.  GE said they were sorry - period.  The seal cracked again in June 2009 and this time I paid over $300 for the repair.  In July, it stopped working.  I purchased a top load Maytag and had them dump the GE.  I emailed GE and have yet to get a response from them.  I am disappointed in the product as well as angry with the lack of customer service on the part of GE.



I_thumb_down GE WBVH5200JWW Front Load Washer is not recommended by jazel1129

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redbeardswife wrote on Sep 18, 2009 at 4:02PM

I bought this same washer dryer set on July 2008. I had to call GE the very first time I used it because it did not drain all the water. They told me it was not their problem because Lowe's must have installed it wrong. Lowes came right out and said it was a problem with the machine. After about 8 service calls from July to Dec. 2008 they finally replaced the machine. Now it is Sept. 2009 the "new" maching is doing the same thing and this is the thrid time I have had to call for the repairman. They are now telling me that I had "too heavy" a load. (3 bath towels, 4 wash cloths, 5 dish cloths) This is too heavy? I thought this was their larger capacity heavy duty washer? I will never ever buy GE again. In fact I am thinking of loading this one on a truck and putting a big Lemon sign on it and parking it in front of Lowes which is directly across from Best Buy!

2 star rating
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1 star rating
"I will never buy GE again!"



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