I have had this washing machine for about 8 years. From the very beginning it had issues with staying on balance. The machine would bounce and jump so hard that I thought a diesel truck was about to run into my house. I had a repair man come out and he told me it was off balance and he fixed it. It wasn't long before it started acting up again. Then it quit. The repair man came back out and told me the computer had quit. We ordered a new computer and it began working again. But it wasn't long before it started bouncing and jumping around again. I figured out that when I washed a super size load the clothes would pile to one side during the spin cycle and that would cause the machine to start rocking and bouncing. My kids are terrified of the machine because it is so loud when it gets off balance. Here we are in year 8 and the knob broke off and I can only wash on super sized loads now. But I will say that this machine has washed many a load of laundry. There are 5 of us in the house so it gets used several times a day sometimes. When I hear people talk about their problems with their high efficiency machines, I am glad I have my traditional top loader. Though it has had a few issues, it still runs and I can't ask for more. Cleaning Time You have several different cycles to choose from depending on how dirty your clothes are. Performance It cleans good. Ease of Use Easy to use, though my knob broke off and I can't adjust the wash size. Design I wish it was better designed to stay balanced and not rock so much when washing super loads. Durability Though I have had to have it worked on, it still runs and still cleans.