The GE Top Load Washer WJRE5500G was the first High-efficiency washer I bought. I thought it would be such an improvement over my old agitator washer. I was wrong. My old washer cleaned the clothes better. Unfortunately, after 12 years it finally died. Energy Efficiency This does use less water. I think this is a negative aspect because the clothes don't seem as clean as they could be. Cleaning Time It takes quite a while to wash a load of laundry. Performance Not long after we bought this it started clunking. It works fine sometimes and other times it makes horrible noises and doesn't spin the clothes out. My old washer would do this every once in a while if the clothes were unbalanced. With this washer, the clothes are in there evenly and it just doesn't work right. Design You put the fabric softener in the center of the washer. This get all gunked up and then I've had that gunk that is down inside get on my clothes. I tried cleaning this and it is hard to do. This, in addition to the clunking and clothes not spinning out, makes me wish I never would have bought this washer. Yes it does have a lot of nice features and settings, but if it doesn't work all those things really don't matter. Durability We didn't have this washer very long before it was not working well.