reviewer
alexrichez
Palmetto, GA
We own a profile PDW9980 - what a piece of Junk - avoid GE
1 star rating

Mr. Fix-it
Pros

    Works well when it's working

Cons
    keeps failing.

MAY
14
2008

GE Profile Dishwasher — 

Pros: we like the smart dispense system, was quiet when new
Cons: Poor quality, very poor customer service, keep failing, guaranteed trouble.
We bough this unit 16 month ago. The key board failed twice and need replacement. It keep failing on the same problem (keypad), it is now out of warranty and GE is charging us for every repair. The customer service have been horrible to deal with. It took weeks to schedule each appointment and the Technician is far from being the sharp.

The noise level was very good at first. It came down to point that the purge pump was rattling the entire house. Technician failed to repair and I had to do it myself. (The pump was improperly hang).

We also have monogram cook top and down draft. We had problem with every units and needed repairs several times.

It is clear that GE appliance quality is down the drain and the customer service is just awful. I recommend to avoid their product at all cost.

GE is just asking for more class action suits! I am ready for it.



I_thumb_down GE Profile Dishwasher is not recommended by alexrichez

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I_comment_shdw24 Comments about alexrichez’s Review

 


Sincuidados88 wrote on Jun 6, 2008 at 3:04PM

I keep getting Moisture in my keypad and GE has been to my house 6 times and I am waiting for them to come today 6/6/08 to try to fix it again

WITNER3 wrote on May 21, 2008 at 5:32PM

WE MUST HAVE RECIEVED A LEMON YOUR SERVICE CALLS DID NOTHELP. WE WOULD LIKE OUR DISHWASHER REPLACED.
OUR DISHES COME OUT DIRTY? THE TOP BASKETJAMED. ALL THE SERVICE MAN HAD TO DOWAS CALL PARTS, WHICH DID WAS CALL PARTS , WHICH WE DID. WE HAD INSTALLED AND IT OK. THERE ARE A NUMBER OF OTHER THINGS WEAN COMPLAIN ABOUT. WE WOULD LIKE A TROUBLE SHOTTER COME BY AND CHECK OUR ALL OUR EQUIPMENT OUT.

5 star rating
"Absolutely love this!"
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3 star rating
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