reviewer
dartanian
La Jolla, CA

Quality control is wanting and the cooktop is not durable!

3 star rating

neat freak
Pros

    Looks great!, Very inexpensive

Cons
    Ceramic cooktop is not durable!, Quality control issues.

JUL
31
2009

This GE JBS55 is nicely styled and a relative bargain but it takes more than a pretty face and a decent price when it comes to quality control, durability and standing up to the task at hand.

The first one delivered by Lowes had unacceptable cosmetic scalloping in the metal on the top rolled edge. It was covered with lots of white finish but you can't hide poor craftsmanship and weak quality control with paint. The second one was better but still not as good as it should be, so whomever is responsible for letting these pass like this either is looking the other way or has orders from the top that say something like, 'Hey, it's good enough, no one will notice."

That aside, the real troubling issue with this appliance is the ceramic cooktop. The very first time I used one of the burners the finish stuck to the enamel bottomed pan and actually chipped off - just one week after my brand new range had arrived! This is also unacceptable since the owners manual makes no reference to this potential problem. Beware and best to use glass pans and pots if you can! Othewise the beautiful cooktop will soon look like a scarred battlefield. To add insult to injury, the price of a new ceramic top lists for as much as you paid for the entire stove, so again, be very careful!

I noticed that the left front burner doesn't stay red and constantly heating when I need it to while boiling water to steam veggies too. It's like it's recycling when I need costant heat. Not sure if this is a defect or just a thermostat. Will find out when the GE repair man arrives.

All in all this proves the old adage - YOU GET WHAT YOU PAY FOR.

 

 



I_thumb_up GE Electric Kitchen Range, Model JBS55 is recommended by dartanian

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I_comment_shdw24 Comments about dartanian’s Review

 


dartanian wrote on Aug 27, 2009 at 6:09PM

follow up: Well the GE repairman was great and they put a new cooktop on it but guess what, the same scalloping on the front metal edge. Unfortunately, you don't just order the glass cooktop, it comes with the entire metal frame that has such poor quality control. It must be something in the mfg process that is bending this edge like this because ALL of them have it to some degree. Again, another sign of ridiculous quality control.

Also note that the new cooktop is made by a different supplier! Looks like it could be more durable but my repairman is going to try and order yet another replacement (or so he said) because he agreed that the front edge scalloping was cosmetically unacceptable.

Rockflower wrote on Aug 27, 2009 at 5:59PM

I totally agree, the large appliance makers and I feel this company is a prime example of style over substance. These manufactures need the kind of government scrutiny , and the kind of shock that the auto industry is going through. Don't look to journalists for advice they are too aware of their own jobs to risk making waves for these companies.