After having hardwood floors installed in a pre-existing kitchen, we had to purchase an ADA (American Disabilities Act) qualified dishwasher (so that the dishwasher would fit into the spot in the kitchen, which -- after installing hardwood floors -- was 3/4" shorter than previously). This dishwasher met this expectation -- yes, it fit into the spot. Further, it was the best-priced ADA dishwasher available at the time. So for fit and price, high marks. For usability, however, I give it very low marks. The upper rails (that hold the upper rack) continually fall off, because the wheels that support these rails, allowing both the rails and the top rack to be pulled in and out of the dishwasher fall off. The result: the top rack falls off the rails and if you don't catch it in time, it falls onto the lower rack (which may or may not have dishes in it!). This is more than frustrating and also difficult to deal with when the top rack still has dishes in it. I don't know how anyone with a disability would be able to handle this situation as it requires quite a bit of arm strength and maneuverability to catch the falling top rack. Another problem we've encountered is that the wheels on the bottom rack have broken off. The bottom rack no longer rolls in and out of the dishwasher itself. We have to -- whether it is empty or full of dishes -- pick up the bottom rack and place it into the dishwasher. Again, I'm not sure that someone with a disability would be able to do this. Compared to these two problems, the next ones are minor. The soap dispenser does not regularly open automatically as it should. We often open the dishwasher after it has run to find the soap dispenser closed, with a blob of now hard dishwasher detergent stuck in it. Our work-around is to fill the soap dispenser, but not close it, so that the soap spills into the base of the dishwasher and is swished around during the entire wash cycle -- vs. being in the soap dispenser, which opens at a specifically designated stage of the wash cycle. The dishwasher cleans fine, but not great. It is somewhat quiet, but not whisper quiet. While I think that the interior is smaller than a standard dishwasher, I find that the space it does offer is enough for our family of 5. In summary, because of the continual usability problems -- racks falling off, soap dispenser not opening -- problems that happen nearly daily, I would not recommend this dishwasher to anyone. It's simply too difficult and frustrating to deal with.