GE Appliances and Service - - Albert Lea, MN Reviews

Albert Lea, MN
(800)-626-2000 • www.geappliances.com

Overall

1.67 of 5 (by 6 users)

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17%

83%

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GE Appliances and Service - - Albert Lea, MN Ratings and Reviews

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helpful
votes

products okay - nightmare service

rude service offends me

APR

2007

Having fought a two year battle with GE service/repair - and lost - I refuse to buy any more of their products. I've probably wasted a good 30 hours of my time writing, calling to resolve a moisture problem (the latest of many problems). 5 times, over a period of 2 months, a service repairman did not show up in time frame (not even the same day) GE promised. Finally, they replaced the doors after showing up one day they were NOT scheduled. But then It then took 3 months and about 10 calls for GE to remove the huge boxes they'd stored in my carport. Though I've never had any problem at all...

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mmears
27609

helpful
vote

Better hope that you don't need service...warranty or not!

Home owner, price conscious, looking for high quality, rude service offends me, Every day computer user, business traveler

APR

2008

My entire kitchen cam with GE stainless steel appliances. The refrigerator showed up with one of the doors hanging too low to shut off the light, which kept the fridge warm, not cool. I live away from any large cities, and cannot find a GE authorized repair. Thus I have to pay out of pocket for the repair, which was a factroy defect. I dread the next time that I have to try to get a human on the phone from GE customer service. Their idea of customer service is lacking, at best.

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choker
Bayfield, CO

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Will never buy GE products.

price conscious, Home owner

FEB

2009

Our GE microwave stopped working so I called GE Service. (A side note - this GE service was in Northern Virginia) They came out within their specified time and the tech was courteous enough, but I was charged $222.01 to replace a $25.00 part on a 3 year old microwave. I could not believe it. Talk about getting raked over the coals. We could have bought a new one for about $150 more. And then he tries to sell me their service contract! After reading the reviews I'm glad I didn't buy that. When we bought our home the GE products were already here, but we will definitely not be purchasing... review »

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dgk
Reston, VA

service non-existent

Every day computer user, Home owner, looking for high quality

DEC

2008

Horrible terrible service. I will NEVER buy GE again, not because of the product quality, but because IF you need service, you're doomed. Their techs will NOT show up, and there is no one to check with if they might be coming at some point. Their scheduling department doesn't connect with customer relations nor does anyone connect with the dispatcher. There seems to be no communication at GE Service between any of their departments. and to get a live person on the phone requires tremendous perseverance. We had 5 no shows so far, and I just scheduled again (which took me 45 minutes to schedule...

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drdr
New York, NY

GE in-home service a nightmare and customer service is terrible

Home owner

SEP

2009

The ice maker on our high end GE refrig/freezer broke. For five months we have had repeated service calls from GE to try to get this fixed -- with each "fix" lasting as little as 24 hours before flooding began again. How many days do you want to take off from work to wait for the repair person to show up and how many service fees do you want to pay? GE is refusing to honor the 30-day warrantee on service that they publicize. GE does NOT "care". Buy a different brand!!!