This particular GE microwave model came with my town house when I purchased it. It was a brand new microwave when I moved in and I have no complaints about it! the microwave has a pretty stainless steel exterior and does what it is supposed to do. The door can stick a bit so you have to tug a bit harder at the handle to get it to open. It heats up food quickly and evenly and I have never had any issues with this GE appliance. The buttons are very simple and easy to use, even for my mom who can be a little slow with using technology :) It is easy to remove the grime that can build up with a warm cloth and some light dishwashing soap. The turntable feature is very nice also as it rotates the food while it is heating up.