I bought a 10, 000 BTU GE air conditioner more than 5 years ago so far it has not given me any problems. I don't think it cools very well though. It is also noisier than a split ac. In summers we have to use fans to circulate the cool air throughout our apartment as the ac itself does not have much cooling power to cools up all the rooms. It also uses up more electricity as compared with a split ac model. It was an unexpensive model that we purchased at our local sams club and came with a good warranty. I would not recommend this window ac to a friend who can buy a split model.