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Flew them for a business trip - OMG! The pilot must have been practicing when we landed in Denver - it was such a bad landing that a little child got sick! Everyone was nauseas when we finally got on the ground.
Then, heading for home - we take off, in the air for no more than 20 min. and the pilot announces that we have to return to the airport! Apparently upon take off, a part fell off the plane. They didn't need this part to land, but to take off again, they needed this part and if they landed in Sacramento, the part they needed wouldn't be there - but they had one back at the Denver airport (their hub). We flew around in circles for 45 min. to burn off fuel - you can't land with a full tank - you'll blow up. That was necessary but very loud. Then, we sat on the plane while they decided whether or not we could get off and roam around the airport for an hour while they fixed the plane! We were not extended any apolgies for the wait or offered a complimentary glass of wine for the inconvenience or anything! Meanwhile, of course, you can't use your cell phone when you're in the air so all the people, including us who have people picking us up in Sacramento can't call to tell them not to leave with this delay. They get there and end up waiting for us for 2 1/2 hours. And again, these things can happen (i guess?), but no apologies or anything from Frontier. I will never fly with them again.