Ford Motor Company Credit Review

 Just to make some remarks, I won't address your problem with Disability but however if you went out on FMLA things would have gone a bit easier for you. You would have had proof from a DR that you were unable to work.

In regards to the man with his disability payments. It is the CUSTOMERS responsibility to make their payments on the account. until the disability company pays. If the customer coudln't come up with that money and decided to v/s the vhr then that was his decision he can't keep something he's not paying for. If you were so worried about him why not extend him a month or 2 to get him buy?  Once Ford received the money for the vehicle it would have gone to the deficiency balance. It seems to me that YOU dropped the ball for this customer in not advising him what would happen if his payments were not made. Did you call up the insurance company to see what the delay was in the payment? Did you following with the insurance company to make sure the account was processed in a timely matter?

As far as the "perks" being gone (candy presents ect). Yes you are part of FMCC however you need to look at the bigger pictures. Ford Motor Company is struggling to pull itself out of a downward spiral that started well before Bill Ford took over. Jacques Nasser started this during his tenure during the Firestone Tire Scandal and also with the purchase of many oil and lube, junkyard, and oil recycling companies.  I know if i had a choice between a "toy" or a friend having a job, or my company staying in business keeping my yearly salary I'd forego the toy. You forget to mention that even though the little toys were stopped you were still paid your quartely bonus. Hmm cash or a yo-yo well I'll take cash thank you.

Did you work for FMCC when the Hurricanes hit LA or FL. After Katrina FMCC opened up it's phones to the Katrina benifit calls. It's workers volunteered to take calls to help those in need. Or how about how it suspended collections to accounts in hurricane hit areas and only resumed calls to offer 3 month extensions so customers woudln't have to worry about making their payments.

Ford Motor Credit isn't so bad, you are holding a grudge and providing misinformation.  I still work there and have done so for 5 years. I LOVE MY JOB! I help customers everyday to stay IN their vehicles. We are told day after day we are NOT in the business to repo vehicles.  To others that have questions on FMCC do reseach for yourself don't take the words of a bitter ex-employee. No company is perfect and research is the only way to find a company that will work for you.