Fitzgerald Auto Mall - Gaithersburg, MD Review

When my daughter bought a new car at Fitz Mall in Frederick last year, she had a good experience.  She got a good deal and everything went smoothly.  They told me that I should come back when I was ready to purchase a car even though I live in another state.  They said they get a lot of customers from out of state.  Well, recently I made the trip to the Gaithersburg Fitz Mall because Frederick didn't sell the brand of car I wanted.  Every thing went downhill from that point.

1. From the time I expressed interest in a car until the time I chose the exact car (FOUR DAYS), Fitzgerald raised the price of the car $600!

2.  They offered an incredibly low-ball amount for my trade-in.  It was an immaculate 3 year old SUV in a hot style and color.  They will have no trouble reselling it.  The salesman I dealt with was fine.  It was the manager of the dealership who was difficult.  I think he felt that having driven 3 hours to the dealership I would make any deal they offered.  He was wrong.  When he realized I was willing to leave without buying anything, he managed to come up with just enough to make me buy, but not enough to make me write a favorable review here.

 Hindsight is 20-20 and I'm pretty sure I could have gotten a similar deal at home.  If I lived in the area, I'd probably consider buying from them again as long as I wasn't trading anything in.  I guess this experience just proves the old saying, "The grass is always greener on the other side!"