Fisher and Paykel DD603HM dishdrawer

Fisher and Paykel DD603HM dishdrawer Review



Overall 1.00 of 5 (by 1 user)
 




reviewer
BanditsMom
Phoenix, AZ
Don't waste your money and time on a Fisher Paykel Dishdrawer.
1 star rating

neat freak
Pros

    the ability to wash small loads and save

Cons
    constant service required, few repair people know how to repair, service calls can take up to 2 weeks, when the seal fails water damage occurs

JUL
21
2009

Fisher and Paykel DD603HM dishdrawer — 

When I first purchased my Fisher Paykel Dishdrawer almost from the beginning I started having problems with the unit. Between the repair people saying it wasn't installed correctly (apparently very few people know how to service Fisher Paykel appliances) to obvious defects, I have been extremely unhappy with the dishwasher.

One of the recurring issues were the drawers freezing closed and holding the dishes hostage after the wash. I finally figured out how to "unlock" the drawers after several service calls that included the factory rep having to come out. The top drawer drained into the bottom one at one time and the service person that came out decided to open the drawer while it was running and flooded the floor under the unit and the area around that. I continued to have issues with the unit and the factory rep said it was fine when he came out. Shortly after that, the seal failed and flooded my kitchen floor and the area under the cabinet. I couldn't get all the water out of the cabinet, so I had to uninstall it and pull it out and into the garage so I could dry out the floor and wall under the cabinet and the surrounding cabinet bases. I will not reinstall it. I am getting a different one.

I have talked to a number of appliance sales people and they also confirmed that they have had many reports of similar issues with the dishdrawer. I would not recomend the dishdrawer unless you rarely use it and you want to be on a first name basis with your local repair person.



I_thumb_down Fisher and Paykel DD603HM dishdrawer is not recommended by BanditsMom

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I_comment_shdw24 Comments about BanditsMom’s Review

 


chefpp wrote on Aug 9, 2009 at 9:45AM

as a former tech for fisher & paykel. their warehouses are full of returned appliances from dissatisfied customers. i do not recommend dishwashers to anyone. too many parts needed just to seal drawer, that can and will go wrong,