I bought this in 2014; at 59 yrs old this is my first dishwasher. I'm single so it doesn't get heavy use but I decided I needed drawers because a door would take up too much room in my small kitchen and thus be difficult to load. I'm now in a wheelchair so I can't easily get into my upper cabinets. With two drawers, one can hold the clean dishes that are most often used within easy reach, while the other drawer keeps my dirty dishes out of sight in my small space. I also love the spotless shine I get on my flatware and glass. So far I've had no problems.