Fifth Third Bank - Lake City, MI Review

1980 S Morey Rd • Lake City, MI 49651
(231) 839-7251 • www.53.com

Overall 1.00 of 5 (by 1 user)

lucyruder
Marion, MI

Nice people, but not very competent.

good with money, practical, Ebay buyer and seller, thrifty, budget conscious, Homeowner, value conscious

Pros

convenient location

Cons

Improper paperwork, incompetent employees, hidden costs

FEB

2008

Fifth Third Bank - Lake City, MI —

Opened a new account for money market checking. Was told rate would be 3.81%. Quarterly statement, but checked balance after one month and discovered I never got one day of interest at over 2.51%. Never got any paperwork regarding the account. I was so angry about the horrible interest rate, I decided to take the money to another bank. I closed the account and was charged $25 for closing it before 6 months was up. Then to top it off, after 3 weeks, I didn't receive my checks. Come to find out, they forgot to order them. I found the people there to be very nice, but not able to perform their jobs. A very disappointing experience. When I tried to file a complaint with the main office, it was not possible. I had to call an 800 number and no one ever returned my call.