Fidelity Investments www.fidelity.com Review

This is by far the most user-UNfriendly trading platform that I have used.  For every single activity that you pursue, a new window opens up; simply placing trade could result in up to 4-5 windows being opened.

BUT the biggest problem is reliability.  At least 5 times since I opened this account 6 weeks ago, the system has gone down.  The day before Goldman was to release, I waited for over 4 hours to find out if a C shortsale trade had executed.  Today (October 19, 2009), their system went down before AAPL earnings and was not available until after they reported.

Another problem is executions.  On at least 15 occassions, I have placed BIDS at the current ASK price when Level II reflected over 350k ASK available; on at least 5 of these occassions, I watched for over 5 minutes as ASK at my BID kept executing yet my shares did not go.

My estimate of lost profit for all 5 down times is about $5,000.  I am now looking for another broker (I'd like to point out that I spend $2,500 - 4,000 in commissions monthly, and this is just plain bull.