FedEx Review

Fed Ex was once the best of the best. When no one else could get it there in time, or was dependable to meet the deadline you could always call 1-800-go-FED-EX and count on a friendly representative ready to take care of you and your needs. Not anymore. I have watched over the course of the last year as Fed Ex has again and again failed their own committment times, when you call to ask where your shipment is, it is conveniently blamed on weather problems. Sometimes even in the town that I live in, when it is clear for three states around me, I watch the radar nightly. I have had them refuse to honor scheduled times, forget packages in a truck, misdeliver, not read the notes placed in the system and then when you call customer service, do they fix  the problem? No, but they will give you your money back. Ok great, now that my customer has waited all day for the package, missed lunch, I look like an idiot, I have heart burn, yeah give me my $25.00 back. Sheesh.

 Use caution with this company. They used to be the best, but now they are there with everyone else and just average. I would love to see them hold themselves accountable to their own deadlines.