Farmers Insurance Review

I recently experienced the one thing that until it has happened to you, there is no way of knowing how I would feel. After living in my home for the last 16 years, I recently came home after a evening out to find my home had been burglarized I was angry,anxious to find out what had happened while I was out for 3 hours. I couldn't believe that a burglar had been in my home very recently and what all had they been doing. I found the place where they had gotten into my house and that when i started to notice various items had been taken. After contacting the police department they sent an officer out the next day. I had never had to file this type of report sand i was told by the officer how to go about listing items that were missing and to notify my insurance company. I contacted Farmers insurance and my agent got back to me within 1 day.  After being told that I was not sure how to go about with an insurance claim the agent explained how the process worked. He told me a basic time line of what was about to take place as to I would be contacted by one of their field agents and they would come to my house and take all the information i had as well as take pictures of the areas of my home that were ransacked. I received a call, they set up the date which was very convenient for me and after 4 days from the date i had first contacted the insurance company my claim was filed by the field agent after he spent approx. 2 hours with me and he left after going over all the item's I had found taken and was told that his review and loss estimate would be about a week out I received 1 phone call from another claims rep after about 2 weeks and she asked me a few questions as to the items on my report and a week after that I received a check to cover my loss. I was very happy with the way this company handled my claim. they made a stressful situation very much more bearable and they resolved my loss within a month of my claim being filed. Thanks so much for you're excellence customer service, I only hope that I don't need them again for another 16 years.