Farmers Insurance Review

After having been customers of Farmers insurance for nearly 3 years, my husband and I have decided to switch.

Our agents, Erik and Kristen Granroth, are very friendly and seem to genuinely care about us as people.  Honestly, I wish they were affiliated with other insurance companies so we could just switch companies but keep our nice agents.

Our issue with Farmers is their rate increases.  Every 6 months when we get our offer of policy renewal, the rate has risen $7-$30 per month.  We have never made an insurance claim with Farmers and the only thing that has changed in the past 3 years is residential location.  We bought our first home one year ago, but since then no changes to anything on our insurance policies.

Since we have never made a claim with Farmers I cannot accurately rate their claim service.  Hopefully it is better than their policy pricing "service".

When asked why the rates keep going up, our agents do not have a definitive answer.  The only reason we can get is "Rates are going up everywhere".  A small part of me feels bad for our agents, sad that they are with a company that does not care about controlling costs for their customers.

In summary, the service we have received from our Farmers agents has been great.  They are friendly and helpful.  The prices we have received from the company itself however have been anything but friendly.