Farmers Insurance Review

I do not have Farmers Insurance. This is my perspective as a person who has had to deal with Farmers Insurance.  When I was rear ended I had to contact Farmers Insurance (the other persons provider).  They rightfully put me in a rental since my car was not drivable and the lady I talked to was nice enough.  However, they failed to mention that they would not cover the insurance on my rental.  When I called the rental company they told me that Farmers said they would not cover my insurance.  WHAT?!  After being in an accident I would be crazy not to have insurance on a rental even if the accident wasn't my fault.  This was the first time that I have actually been shaken up after an accident and really didn't feel like driving around after that.  Before I jumped back on the phone with Farmers Insurance I went down to my insurance company (Allstate) and asked if I was covered through them.  They said I was that it would be like I was driving my (wounded) normal car.  So I bypassed Farmers and picked up my rental.  I was just livid that they were not going to cover my rental car when I was not at fault for the accident.  The nerve.  I have yet to see if they are going to cover the damages to my car or total it yet.  The joy.  Since I am not yet done dealing with Farmers I will give them some benefit of the doubt and give them 2 stars.

Update: Farmers totaled my car out and after they paid out my check would not pay for my rental.  I asked them how I was supposed to buy a new car without a car to go shopping in and they said it wasn't their problem.  WRONG!  It is there problem.  Their customer rear ended me and their customer flipped my world upside down.  I was whole before my accident and now I am completely stressed out.  I missed work and had to put my life on hold.  The rental I had did not allow dogs in the rental car.  Well I'm sorry but that puts my life on hold since my dog is a big part of my life.  I wasn't supposed to take him to the vet when he tore of a nail but I said screw it.  I should have been allowed to have my dog in the car and the insurance should have paid to have the vehicle cleaned afterwords.  I had planned to take my dog with me on Thanksgiving vacation too.  The insurance should do everything to make my life whole again.  This accident was not my fault and I had to change everything because the other persons insurance would not step up to their responsibility.