Lightning struck out home a few weeks ago. Our heating and A/C unit were totally destroyed. We went to our local Farm Bureau office the next morning to report the loss. The next day, a Farm Bureau insurance adjuster was at our house, and we had had someone out to give an estimate. The adjuster took pictures of the damages, and told us we would have our check within 72 hours, and we did. The next day, we had a new unit installed. So from the time the lightning stike hit our home until the insurance settled the matter was six days. IN my opinion, that was excellent service. I would recommend them to anyone.