Farm Bureau Dropped the Ball--or Should I Say Cow?
on a budget, practical, a busy person, a homeowner
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FEB
26
2009
We used Farm Bureau Insurance for both our vehicles and home for several years. That is until last year when we found out that our home insurance policy was no longer in effect. How did we find out? We called our local agent because we did not get a bill in the mail. My husband was told that the policy was no longer in effect because of non-payment. Our car insurance was all set up through payroll deduct, but the home policy was separate and taken out at a different time. The agent wasn't the least concerned and asked him if he wanted to rewrite. He said no and hung up the phone and called me to let me know what had happened. We talked it over and discussed the other problem we had been having with Farm Bureau Insurance since we had first moved our vehicle policies with them.
Each quarter when the policies would come up for renewal, we would not get our new insurance cards in the mail. We would have to call the agent and ask that they fax over temporary cards and put new ones in the mail. This went on for a couple of years. When I got tired of dealing with it, I told my husband that from now on this was his problem. It soon got very old with him and we had already talked about moving our business somewhere else.
The new occurrence with the home insurance policy made our decision very easy. I got on the phone and got quotes for both our home policy and our vehicles. I visited the office and wrote out my check to bind the policies. I then called Farm Bureau and canceled my two vehicle policies with them.
Can you believe they even sent me a membership bill at the beginning of 2009? We don't have any policies with them any longer so why would I want to pay a membership to belong to their organization that only put my family at risk? By the way, if you buy insurance through them, you are required to pay their annual membership fees. This is a hidden cost they hit you with.
Our experience with Farm Bureau Insurance, or at least the agent we were assigned to was very short in the customer service department, negligent and could have caused us to lose our home if something major would have happened during the time we were not covered. We will never use Farm Bureau again.
Farm Bureau Insurance is not recommended by BayouBengal
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