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I have been w/ FB for 13 years, I have lived in 3 states and am now a homeowner. I have spent time sitting down with agents and picking apart the coverage to get the best coverage for the best price if you do not do this you will get min. coverage. When I bought a home I changed agents and got a better rate I currently get my coverage from an agent in a smaller town in the same county and it DOES make a difference, some of the quotes from FB agents were $500 more per year than I currently pay.