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I decided to try Fantastic Sams because all I wanted was a simple trim - and at $9.95, you can't really beat the price. Everything was fine until I was paired up with the rudest stylist I have ever had in my life, who seemed incredibly grossed-out by my hair (I hadn't washed it since the night before - so sue me). She sort of picked at some pieces of my hair and said, "Uhggg, uhm - Can I wash this first?"
...I was a little horrified and embarassed because I didn't think my hair really looked that bad. When she started to cut my hair, she looked at my scalp and said, "What is this? Box dye?" I mentioned I was a hairdye junkie and she sort of went "Ha" and shook her head. At this point I was thinking, "Who do you think you are? You work in a salon across the street from Old Country Buffet... " She didn't talk to me the rest of the experience, managed to cut the back of my hair crooked by almost an inch on either side, rang me up and walked away with her tip without saying thank you or goodbye.
I don't know about you, but I would call that bad service.
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