4.1
16 reviews
Other E-commerce Websites:
  • Average: 4.6
  • High: 5.0
Type:
Clothing Websites, Sport Clothing
Fanatics.com

Read 16 Reviews

REVIEW SNAPSHOT®

by PowerReviews
Fanatics.com
 
4.1

(based on 16 reviews)

Ratings Distribution

  • 5 Stars

     

    (10)

  • 4 Stars

     

    (3)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (3)

81%

of respondents would recommend this to a friend.

Pros

No Pros

Cons

No Cons

Best Uses

No Best Uses
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Most Liked Positive Review

 

Easy Ordering

I used Fanatics.com for the first time this year a couple of weeks before Christmas. I was looking for a specific hat for my husband (as he is a hat snob and really likes...Read complete review

I used Fanatics.com for the first time this year a couple of weeks before Christmas. I was looking for a specific hat for my husband (as he is a hat snob and really likes one particular style) and couldn’t find it anywhere. I finally found a hat (in the team that I needed) at Fanatics.com that I thought would work. Being close to the Holidays, I hoped that it would arrive in time. After placing my order, I got an order confirmation (just like any other site), and wait for my shipping notification. I received a shipping notification a day later from Fanatics.com and had my husband’s hat well before Christmas. The whole process was painless and simple. I had no complaints through the whole transaction and process. The hat I received was in great condition, and exactly what I was looking for. My husband was pleased with my choice of hat this year. I will definitely shop with Fanactics.com again.

VS

Most Liked Negative Review

 

Worst costumer service I've ever experienced.

The address in my confirmation email is correct however they put the wrong address on my package. FedEx said the company needed to call them in order for me to receive my package. I...Read complete review

The address in my confirmation email is correct however they put the wrong address on my package. FedEx said the company needed to call them in order for me to receive my package. I chatted with one of their customer service computers online who just stated what i already knew "that my order was stuck at a FedEx 90 miles away" and answered none of my questions, just kept repeating my order. I then tried multiple times to call the "help" desk and that's not very helping. Another computer stated each time that they are having technical difficulties and disconnected me each time. Next i tried to email them, once again not speaking with an actual person and just repeating and avoiding helping. I'm so upset. I still don't have my package.

Reviewed by 16 customers

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1.0

Worst Experience Ever

By 

from Houston, TX

Comments about Fanatics.com:

If I could give this company negative stars, I would. I purchased 2 hats on October 18, 2016. 37 days later, the hats still had not arrived, even after numerous complaints. Each time I was told they were having "system" problems. In reality, I suspect they use the drop ship method of "merchandising" and actually have no idea of quantities on hand with their suppliers.

I was originally charged $51.94 as soon as I placed the order. However, the order still showed "submitted" on their website even 37 days later. I complained several times and was eventually refunded $15.59 after about two weeks but still no hats. Eventually, after 37 days, they finally sent me an email stating that the hats were not available. They offered to refund me $14.71 for one hat and $6.05 for the other, but this doesn't add up. I will do the math for them: $51.94 - original price. Attempted refunds $15.59 plus $14.71 plus $6.05 equals $36.35 (not $51.94). Where is the other $15.59?

To be fair, they also offered me two $10 discounts for my next order, but I just want my original $$$$ back. I would NEVER do business with this pitiful company again anyway.

 
1.0

Worst. service. EVER!

By 

from Charlotte, NC

Comments about Fanatics.com:

"allow 3 days before shipping" no problem.
15 days later, items still havent shipped!

(3 of 3 customers found this review helpful)

 
1.0

Worst costumer service I've ever experienced.

By 

from USA

Comments about Fanatics.com:

The address in my confirmation email is correct however they put the wrong address on my package. FedEx said the company needed to call them in order for me to receive my package. I chatted with one of their customer service computers online who just stated what i already knew "that my order was stuck at a FedEx 90 miles away" and answered none of my questions, just kept repeating my order. I then tried multiple times to call the "help" desk and that's not very helping. Another computer stated each time that they are having technical difficulties and disconnected me each time. Next i tried to email them, once again not speaking with an actual person and just repeating and avoiding helping. I'm so upset. I still don't have my package.

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(2 of 2 customers found this review helpful)

 
5.0

High quality sporting attire for any team.

By 

from Undisclosed

Comments about Fanatics.com:

I love this site and Fansedge. They carry an extensive list of sports clothing for all sports. Additionally,they carry limited edition and specialty clothing at discount prices. If you can't find it with a major retailer, or simply want to deal with a site that carries everything, for a lower price, plus provides discounts, this is the site to visit.

Ease of Use
The site is extremely navigable. You search by: NFL, NBA, MLB, NHL, or NCAA. It also carries sports clothing for international soccer. It is very easy to find what you are looking for, and you can shop by category as well (men, women, kids, hoodies, fleece, etc).

Product Selection
The site doesn't compare to others. It has far more clothing for your favorite team and players, in relation to other sports retailers online.

Product Pricing
Lower than competitors. I generally shop with this site and Fansedge, and the one with the best prices is where I purchase.

Customer Service
They are also great. I ordered a few items and they arrived after the promised date. Their service team gave me 20% off my next order, as well as a $10 gift card for a future purchase. They are friendly, and care about your business, so will go out of their way to make things right.

Shipping and Returns
Shipping is usually 3 to 5 days, and orders over $75 ship free; I have never returned merchandise ordered with them.

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5.0

Best Sports Apparel

By 

from USA

Comments about Fanatics.com:

Fanatics.com is my new favorite site to buy sports apparel. I have been able to get great looking items at great prices. I love that I can customize products. I have bought lots and lots of gifts from the site. I have been more than satisfied with each one of my purchases. Although, I have never had to return an item, I am sure that I would have no problems with doing so as the customer service has always been more than friendly and helpful. I like that I can always find free shipping codes and even a few discount codes for the site. The shipping times are extremely fast and reliable. I always receive my items with just a couple of days. I have bought many products from the site and will continue to do so in the future. I am always sure to find the perfect gift for all of my sports fans on my list. I would gladly recommend Fanatics.com to everyone. You will be more than happy with your orders.

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5.0

One of the Best Sites To Buy Sports Apparel

By 

from USA

Comments about Fanatics.com:

I highly recommend this website to buy sports apparel and sports gear. This site has a vast selection of hats, shirts, and jerseys from baseball, football, college football, college basketball, professional basketball, hockey, the Olympics and car racing. The site is very theme-oriented with a large amount of stock that commemorates a team championship as well as apparel for events such as the Super Bowl. Another great thing on the website are the rewards available. If you spend 50 dollars, you receive 5% fan cash and so on. With the rewards, you can get also get free three day shipping. Fanatics also has a downloadable program you can put into your phone. The company has good shipping options with fair rates. If you spend over 100 dollars, you can also get free shipping. Fanatics also offers a wide range of your favorite brands including Adidas, Nike, Underarmour, Reebok and more. The site also has helpful size charts if you are not sure what size you are or the size of someone else when making a purchase. A final great thing is that the site is security protected by McAfee and Norton. I have always had a good experience with this site.

(1 of 1 customers found this review helpful)

 
5.0

Fanatics.com for All of Your Sports Gear.

By 

from USA

Comments about Fanatics.com:

I'm a Washington Redskins fan who lives in Ohio so it's hard to find in sports gear of my favorite team. Every now and then I can find a jersey for my team at the sports shop in the mall. I can find all kinds of cool stuff for the Browns and Bengals, even the Steelers, but never for the Redskins. I was told about Fanatics.com and logged on and instantly fell in love. They have more items than imaginable for all of my favorite teams. This past year I got Redskins jersey's for my kids, RGIII for them and a Brian Orakpo jersey for myself. I also bought them some Redskins gloves and boots at Christmas. I found some really cool stuff for my man cave including a replica Redskins throwback helmet that was under $100. Now shopping at fanatics.com is an addiction. They have so many cool items that I want and every now and then I treat myself to something new until I have my man cave completed. Without fanatics.com I wouldn't have any Redskins gear except for my jersey, but now I have some really cool stuff and me and my kids can get in our gear and watch the game together every Sunday during the football season. I love Fanatics.com.

(2 of 2 customers found this review helpful)

 
5.0

Very reliable website

By 

from Tacoma, WA

Comments about Fanatics.com:

I bought from Fanatics a week ago and I am extremely satisfied with everything. I wanted to buy a New Era beanie just in time for the NFL playoffs. Footlocker, Sports Authority, and most of the stores nearby were completely sold out. I needed the beanie in a few days, and so I tried amazon Prime but they were sold out too. I finally came across Fanatics and found that they had a bunch in stock! I am also a part of Shop Runner so I was able to receive free two day shipping. Usually, when I use shop runner, the online stores take forever to process the order. So even though items get shipped in two days, I would receive them 5 days later due to the slow processing. Fanatics processed my order overnight! I received my beanie in three days. My New Era beanie was authentic, in perfect condition, and it fit just right. I am very happy with my order from Fanatics. I will definitely shop here again when I want to buy a new jersey or anything sports related.

 
5.0

Fan heaven!

By 

from Westchester, IL

Comments about Fanatics.com:

Fanatics.com is the absolute best fan store on the planet. They offer everything you can imagine. They have hoodies, gloves, jerseys, belts, hats, and everything else under the sun. I have ordered many items from them and have always received my order before the expected delivery date. Fanatics.com has a free rewards program that offers free 3-day shipping, 5% fan cash back on orders over $50, and 10% fan cash back on orders over $100. The only thing I wasn't pleased with is that there weren't any current authentic NBA jerseys. They only offer Swingman jerseys, which are lower in price, but also in quality. The Swingman jersey's lettering and logo is screen printed on polyester. Screen print lettering comes off very easily after a couple of times in the wash. The authentic jersey's lettering and logo is stitched on ClimaCool mesh that will last for years. The only authentic NBA jerseys they offer are vintage (throwbacks). With that said, I would definitely recommend Fanatics.com to anyone looking for fan gear at a good price.

(5 of 7 customers found this review helpful)

 
5.0

Easy Ordering

By 

from USA

Comments about Fanatics.com:

I used Fanatics.com for the first time this year a couple of weeks before Christmas. I was looking for a specific hat for my husband (as he is a hat snob and really likes one particular style) and couldn’t find it anywhere. I finally found a hat (in the team that I needed) at Fanatics.com that I thought would work. Being close to the Holidays, I hoped that it would arrive in time. After placing my order, I got an order confirmation (just like any other site), and wait for my shipping notification. I received a shipping notification a day later from Fanatics.com and had my husband’s hat well before Christmas. The whole process was painless and simple. I had no complaints through the whole transaction and process. The hat I received was in great condition, and exactly what I was looking for. My husband was pleased with my choice of hat this year. I will definitely shop with Fanactics.com again.

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