FYE

FYE Reviews



Overall 3 star rating3.00 of 5 (by 9 users)



FYE Review Summary

Want some new DVD’s or CD’s? Then For Your Entertainment, or FYE is a store worth considering. With FYE, music and movie fans have a large store with a very good selection of popular titles as well as some very hard to find selections. FYE is very popular with some reviewers, receiving comments like “The Best Place to Go to Buy Movies and Music”. But there are those who feel differently, like one reviewer who says FYE has the “Worst Customer Service Ever”. This issue with customer service seems to be the dividing line between the satisfied and the dissatisfied customers. FYE appears inconsistent in this area, but is otherwise a popular place to buy movies and music. For more great music reading, be sure to click Music Reviews and expand your knowledge.
22% of people rated FYE as 5 stars
22% of people rated FYE as 5 stars%
22%
22% of people rated FYE as 4 stars
22% of people rated FYE as 4 stars%
22%
23% of people rated FYE as 3 stars
23% of people rated FYE as 3 stars%
23%
No one rated FYE as 2 stars
No one rated FYE as 2 stars%
0%
33% of people rated FYE as 1 star
33% of people rated FYE as 1 star%
33%
44% 44% of people recommend FYE 56% of people don't recommend FYE 56%
 

FYE Comparison

5 star rating Most Helpful
Favorable Review
NOV
17
2007

Give me a store that you are greeted by a big smile & gleaming eyes.  I met Lindsay as I walked in, she was honestly greeting me & finding out who or what I was shopping for.  I stated Christmas for a 9 year old who is getting an IPOD.  She walks over to a wall of various colors on pillows with a...

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2009 Advisor
an easygoing, laid-back person, appreciative of good service

MacGyver
Cleveland, OH
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1 star rating Most Helpful
Critical Review
DEC
18
2007

Tried to order a game online using a giftcard and paying the balance thru paypal.  Order went thru but dropped the giftcard completely.  No address was entered and no confirmation was received online or thru email so re-ordered the item using giftcard and credit card to pay balance.  Got 2 confirmation...

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reviewer
appreciative of good service

hereiam
ATL, GA
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FYE Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 7 of 9 sort by: most helpful | date | rating


1
helpful
vote
appreciative of good service, a woman

NOV
28
2007
As a former FYE employee, I have quite a clear opinion of the whole Transworld Entertainments company. And I can say that FYE has a much wider selection of movies and music than most stores offer. What is not carried in-store can be SPECIAL ORDERED, which is not something that most stores are willing to do. And for the most part, the employees at most FYE's generally know their stuff. Particularly the managers. While it might not always be the cheapest place to shop (this is a big downfall for the company), it is definitely reliable and accessible. No matter what you are looking for, you... review »
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4 star rating
reviewer
MsMoesy
Brooklyn, NY



D
a classic rocker

AUG
31
2009

This company will sell you promo cd's with a huge cut in one side for full price then never return emails or answer the phone number they give you.It will tell you you can leave a message and they will return it in the order it was recieved but it just hangs up on you before that can happen.Emails are never answered except for the automated ones that say no further action will be taken unless you reply to the useless automated email -then they either send the same no further action automated email again or just do not respond.once they have your money they do not care if you have a problem or not.DO...

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1 star rating
reviewer
DaveSF
Daly City, CA



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D
Metalhead, Music lover, Audiophile

FEB
1
2008
I've always had decent experiences with FYE. Our local store is getting better about selling more than just big-name pop artistsLost of underground bands have appeared in their CD section in the past few years. Used CDs are in a separate section, but they're not very well organized, so it's hard to find what you want. Used CDs  are good, because their normal prices are quite high.
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4 star rating
reviewer
MetalCurse
Plattsburgh, NY



D
a woman

APR
27
2009

My kids are totally into Webkinz so when she saw a sign on their door advertising them, we decided to check it out.  There was a display of Webkinz with a sign on top saying "Buy 1 Get 1 Free!!"  Of course, my kids were ecstatic.  After much thought, each child chose 2 Webkinz.  It was only when we went to the check out that we learned that the free offer was through an in-store rebate only.  So there I am, with two kids in love already with their two pets and now, the cost to me has just doubled.  There was no mention on the display that it was a rebate.  (Can you say deceptive sales practices?)...

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1 star rating
reviewer
themeyers5
Beaverton, OR



D
Music lover, a woman, thirtysomething

JUN
7
2009

I am shocked at the way this store speaks to thier employees. I was shopping at FYE (Lufkin Tx) and I was sickened by the way the manager was speaking to a young man in the store. I felt so bad for him and did not like the way that he was being bullied. I was in the store 15 mins and I saw this poor kid great each customer and tell us about the sales between being chewed out by his boss. It made me not want to shop there agian. I have worked retail for ten years and I have never seen anything like this in my life. I had enough of it and left. I wonder if the kid quite? I know I would never be...

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3 star rating
reviewer
LufkinLady43
Lufkin, TX



D
appreciative of good service, at home alone a lot, a woman

NOV
22
2007

I have been collecting several different types of movies for quite some time, always having to go to e-bay or amazon and having a hard time finding what I wanted.  However, as soon as I started going to the FYE in Traverse City, MI, I started having conversations with an employee named Josh.  He is TRULY a wonderful person.  When I come in with a list of movies or CDs that I want, he drops everything and helps me find what I'm looking for; sometimes the process takes upwards of an hour.  I should mention that all the other employees at this FYE are wonderful also.  I have never seen any of...

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5 star rating
reviewer
ccsdaone
Mesick, MI



D
an easygoing, laid-back person, appreciative of good service, willing to learn

NOV
20
2007
I'm sick of going through hundreds of new CD's to find the used ones.  That's what FYE does, they put the used ones in with the new ones.  I don't buy new CD's since I haven't won any lotteries lately.  But I love music and I love the bargain of buying used CD's.  I just wish I didn't have to spend at least two hours of flipping through new CD's to find the hidden treasure of a used one among them.  If FYE would put them in a separate area I'm sure they'd sell a lot more of them.
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3 star rating
reviewer
pj69
Waynesboro, PA



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