We had our Fuji Finepix J28 for about 6 months when the lens stopped working. It just wouldn't come out of the camera anymore. We submitted it to Fuji for repair, since it was still under warranty. They actually refused to repair it, saying there were "abrasive substances" in the camera. What the heck?? They not only have rude customer service people, but apparently don't honor their warrantys! We replaced it with a Nikon, and we will never buy Fuji again.