FTD

FTD Review


www.FTD.com



Overall 2.54 of 5 view all 63 reviews
 




reviewer
Reee65
Holbrook, NY

VERY VERY DISAPPOINTED

1 star rating

value conscious, budget conscious, a comparison shopper
Pros

    I do not have to deal with FTD again.

Cons
    Terrible customer service

MAY
14
2008

FTD let me down twice. The first time May 2007 my mom's birthday.  I had ordered a birthday surprise planter with minature red roses. It was something I thought my mom would really like, she is an avid gardener.  What arrived was the cute planter with african violets ( something you would buy in the grocery store for no more than $ 5.00 )  She immediately called me at work and asked me what I sent her (she knew I would not send her african violets) I called FTD and spoke to someone who assured me african violet were comparable to minature roses. (NOT IN MY BOOK)  Then I asked for a refund, they said ok as long as the local florist who delived them could go back and pick them up. They went back and picked up the crappy african violets. I FELT TERRIBLE FOR MY MOM.

This year I sent her an arrangement of pink roses in a pink vase for mother's day. I sent them early (wed. before mothers day)They arrived from DHL in a cardboard box.  She opened them up and the whitish pink roses were all brown around the edges. I again called FTD they gave me another refund. This time mom got to keep the crappy flowers and vase. I WILL NEVER ORDER FROM THEM AGAIN!!!!!

 



I_thumb_down FTD is not recommended by Reee65

1
helpful
vote
Did you find this review helpful?
 
 




I_comment_shdw24 Comments about Reee65’s Review