FTD

FTD Review


www.FTD.com



Overall 2.54 of 5 view all 63 reviews
 




reviewer
msmoonbeam2001
Oklahoma City, OK
Purchasing and sending flowers over the internet-good or bad?
1 star rating

Fair minded
Pros

    Very convenient

Cons
    Terrible customer service

DEC
25
2007

FTD — 

I cashed in $25 worth of points from the website, MyPoints.com for a gift certificate to ftd.com. I wanted to send flowers to my daughter-in-law whose grandfather had died. She lives in a different state than I. Upon attempting to send flowers, the website, ftd.com, said that they could send gifts to that location, but not flowers or plants. Therefore I picked out a gift. Upon completing the transaction there was noplace to enter the gift certificate code, so I filled out a service request to let them know that I wanted to use the gift certificate. Long story short, I was not allowed to use the gift certificate. ftd.com's customer service stinks!

Last edited on Feb 24, 2008



I_thumb_down FTD is not recommended by msmoonbeam2001

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