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Boy oh boy what a waste of a 800 number I was on hold for 1 hr and a half on Fri , Sat & Sun. You see my Mother received her flowers on Thursday and the roses that were red were all but dead! The florist they contracted out with didn't bother to put any ferns or babys breath...Oh and they were half dead. Did I say that already? They pulled away the pedals so it looked like it was a young bud...oh but I beg to differ. So I quickly called the 800(going no where) number and never got any answer. I then sent an email ( like they request you do) and lets pretend we don't know what happened...Ahhhhhhhh NOTHING, NO ONE, NO REPLY..... I guess maybe I should have pressed the number as if I was ordering instead of complaining I bet they would have had wonderful CSR. So will I ever use them again....ahhhhhhhhhhhhhhhhhhhhhhh hmmmmmmmmmmmmm NOPE It would have been better if I had picked them out of the garden at least I would have had a beautiful arrangement along with a wonderful scent...
FTD= flowers that droop.
UPDATE: Well will wonders never.......I got CSR and they offered another order but they said they may use the same florist hahahahahaha Soooooooooooo I declined!
But I did get a full refund ;)
Last edited on May 16, 2008