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FTD

FTD Review


www.FTD.com



Overall 2.75 of 5 view all 53 reviews




FTD= Forgo The Destruction
1 star rating

Every day computer user
Pros

    Very convenient

Cons
    Terrible customer service, Don't listen to customer, Don't listen to the customer, Expensive delivery charges, incompetent sales reps

MAR
31
2008

I had three FTD gift ceft. They were for twenty dollars each. Totaling 60.00. I called FTD to use them and was told I could only use one at a time. Meaning one per purchase.  Twenty dollars did not even cover shipping and handling.  I was furious. I spent one hour arguing with them why I could not use all three gift cert at one time. Well it is there policy. They also informed me they could only be redeemed on and not in a store. Then I was told since it was for Valentines day  I could not use a gift ceft. I finally said just forget it.

At Easter  I went on-line to see what they had for Easter Baskets.  This was a week before Easter.  Since it was a holiday I could not use my Gift Cert.  Well they had a promotion in which you could get ten dollars off your next purchase. I was purchasing on-line. I coupon was to be mailed to you. Well I called FTD and said  I never received my coupon in my email. They told me I did not qualify because I was ordering an Easter gift Basket.  It was for my daughter.  The basket was a small basket with a very small stuffed animal and some candy. To put the basket together my self would have cost under ten dollars.  I would have been better off going to the store. But due to my illness I do not get out much.  So I paid thirty dollars for the basket.  Shipping came to 35.00 dollars and this was not express. Nor was the basket heavy.  So I called FTD and asked them why not mail it in a flat rate shipping boxing for around nine dollars.  I was told they do not use flat rate shipping boxes because they use FED EX.

The basket arrived and it was nothing like the picture.  I was to sick to worry about it, and did not have the strength to call FTD.   I thought at least my daughter has an Easter Basket.

  I would not recommend FTD to anyone. They are a rip off, and in all honesty, I believe I will never be able to use my gift ceft. FTD always has some excuse.

I_thumb_down FTD is not recommended by juliemaire


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