Expedia.com

Expedia.com Reviews


www.expedia.com



Overall 3.5 star rating3.41 of 5 (by 37 users)




Expedia.com Review Summary

Online travel services are in great abundance and one of the most popular of them all is Expedia.com, a travel web service that offers flights, hotel reservations, car rentals, cruises, and more. Expedia.com “Finds Real Deals and Saves Your Itineraries” and these are among the many reasons why most reviewers like Expedia.com as much as they do. Expedia.com is easy to use and offers good deals, but some reviewers are also quick to note that Expedia.com is really just a middleman, and that means the prices might be slightly higher than those offered by the airline, hotel, cruise business, or car rental business itself. But Expedia.com is still a very good Travel Web Site for those who want to find different travel services all in one place.
27% of people rated Expedia.com  as 5 stars
27% of people rated Expedia.com  as 5 stars%
27%
41% of people rated Expedia.com  as 4 stars
41% of people rated Expedia.com  as 4 stars%
41%
3% of people rated Expedia.com  as 3 stars
3% of people rated Expedia.com  as 3 stars%
3%
5% of people rated Expedia.com  as 2 stars
5% of people rated Expedia.com  as 2 stars%
5%
24% of people rated Expedia.com  as 1 star
24% of people rated Expedia.com  as 1 star%
24%
65% 65% of people recommend Expedia.com 35% of people don't recommend Expedia.com 35%

Expedia.com Comparison

4 star rating Most Helpful
Favorable Review
MAY
7
2009

 

Travel is an important part of my life and I have utilized most every travel service on the internet at some point. One web site that I seem to turn to more than any other is Expedia.com. This on- line travel service offers quick flight searches, competitive pricing, and several other services to...

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Avid Traveler, Internet User

Bryan-Carey
Houston, TX
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2 star rating Most Helpful
Critical Review
JAN
9
2008

In some of my future reviews you will find that I will talk a lot about my experiences as being a former employee for a large airline for seven years.  There is so much to learn for even all of you frequent flyers out there - so here is my opinion on expedia.com.

With some deals that these Internet companies...

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former airline employee, love to travel

MaineMomof2
Bangor, ME
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Expedia.com Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 37 sort by: most helpful | date | rating


6
helpful
votes
love to travel, a bargain hunter, married, picky about hotel rooms, price comparer, noticing the details

JAN
7
2008
When my wife Rhonda and I decided we would get married in Hawaii and Honeymoon there as well I search a lot of sites trying to put everything together. I got the best rates from Expedia so that's who we went with.

Setting up the Itinerary

First I looked at the hotels that were available for the first week in June and I had many choices, after comparing amenities and ones with a view we chose The Hawaii Prince Hotel because we could get an ocean view. We could also get a king sized bed and had our choice of floor level as well.

The next thing on our list was what sights we could see and they had...
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4 star rating
kid-kansas
Clearwater, KS



3
helpful
votes
care about the details, a bargain lover, pleasure traveler, business traveler, love to travel, adventurous

MAY
30
2008

A website with tons of travel information to allow you to make the best decision according to your budget and needs.  I use Expedia more than any other travel website for hotel accommodations because they run the full gamut of availabilities in all price ranges, and offer comprehensive information, pictures, maps, and reviews for those facilities viewed.  When searching the site, you can also fine tune your search around a specific facility or attraction, opening the possibilities of eliminating the need to rent a vehicle. 

Expedia offers some very attractive bundled packages, (i.e, air/hotel/car),...

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5 star rating
steve9631
Bellingham, WA



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2
helpful
votes
care about the details

JUN
17
2009

I once frequently used Expedia.  After the experience I had tonight my only involvement with them will be to raise public awareness of their gross incompetence and greed.  I booked a flight and hotel with them for my mother and I to attend my father's memorial.  My mother has now fallen ill and can't make it.  I called Expedia and after 25-minute hold I speak with representative who tells me I can get credit on the flight for my Mother but Delta will charge us $150 for the cancellation - real humanitarians!  I ask him to send me an email record of this.  He puts me on hold and 11 minutes...

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1 star rating
reviewer
wearytraveller
New York, NY



1
helpful
vote
on a budget, a researcher, a travel junkie, a travel writer

APR
7
2007

 

The Good News
With Expedia, you're not required to book both ways on the same airline, but you can if you're a Frequent Flyer with anyone in particular.  This flexible feature is actually part of the reason the rates are so low.    You can also view the available seats before choosing any flight leg.  

Not sure what you want to do, but see a few flights you like?  Save your itinerary and come back later, when you travel plans are firm.  This is a HUGE time saver.

If you've just searched for flights into, say, Chicago, then when you go to look at rental cars or hotels, the site defaults...

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1 star rating
LibbyMcMillan
Sanibel, FL



1
helpful
vote
happy to get a bargain, Internet User, Budget-Conscious, picky about hotel rooms, an avid and frequent traveler, travel on a somewhat regular basis, married, walker

DEC
23
2007
Many of you have probably happily booked on Expedia and why not? It's easy to book and they answer the phone quick when they are trying to sell a flight.

The site allows you to see nearby airports and compare flights from them, but a lot of sites do that. I like this feature though.

Domestically, you'll find this site to be a quick and easy place to buy a ticket and find flights on multiple airlines. You might save a bit by buying from the airline's own site though. Check here first to find a flight (among other sites) but book elsewhere.

Expedia charges you $5 to book a flight. No big deal. That...

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3 star rating
mistsy
Austin, TX



1
helpful
vote
love to travel, a bargain lover, internet savvy

APR
28
2009

Expedia.com is a disappointment  when I booked from this site and it is said there that it is refundable kind of plane ticket. As a matter of fact I confirmed it also by calling them that if this one planned travel be cancel , I could get my money abut 95% of it . But there an incidence my hubby got sick and we're not be able to travel and I cancelled both tickets ahead of time then they told me I'll be getting most of my money back then wait  for few week it showed up it was credited on my credit card that I used unfortunately out of US$1960 spent on bought tickets supposed I'll be getting US$...

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1 star rating
angel2010
Plains, MT



D
on a budget, Internet User, into trying new things

MAR
31
2008

What I like most about this site, is being able to read the review of other travelers.  When we were planning our family vacation to Disneyworld, I visited expedia almost everyday.  I researched resorts we were considering staying at, and I actually chose one based on the reviews I read on expedia.

It's extremely helpful to be able to see what each resort offers BEFORE I get there.  I love that expedia lets me know when and what facilities aren't accessible during my visit.  If I hadn't visited this site, I would have not known that one of the pools was going to be closed for remodeling during...

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4 star rating
jasyjen
Jacksonville, NC



D
care about the details, love to travel, a frequent business and leisure traveler, practical style, A happily married mother of 2

AUG
12
2008

Around Christmas time my husband and I take a get away trip to Vegas. We don't go every year but we have gone there 2 times using Expedia and we are in the process of planning our 3rd trip with Expedia.

We have never had any problems with Expedia because they offer so much info. You can see where your hotel is located on a map, look at your rooms before you stay, see what others have to say about that hotel. Not to mention...my favorite part...you can change the departure time on your tickets (we like to sleep in a bit!) You can order event tickets and rent a car too. We've not used all of these...

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5 star rating
busycharles
Carrington, ND



D
Educated, care about the details, Avid Traveler, love to travel, internet savvy, Internet User, a researcher

SEP
16
2008
*****PLEASE READ THIS*****
Recently, my boyfriend and I booked a trip to Jamaica through Expedia.com. Unfortunately, due to Hurricane Gustav, we had to change our itinerary at the last minute (the day before we were scheduled to leave). After 8 long hours talking to Expedia representatives on the phone, my boyfriend and I decided to change our itinerary to going to Los Cabos, Mexico. I spent several hours on the phone with a rep trying to change our itinerary last minute. I was informed that the hotel in Cabo was $418 more than the hotel in Jamaica. We also had to change our Continental flights....
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1 star rating
reviewer
kyhu604
Phoenix, MD



D
on a budget, appreciative of good service

NOV
14
2007
First, let me describe to you what Expedia.com is.. Expedia.com allows you to make your travel arrangements much easier by offering a service that is beyond high-quality. You can basically search for Airfare, Lodging, Car Rentals, Vacation Packages, and Cruises; as well as news and information that is occuring in the travel industry or at the location you wish to travel to.

User-Friendly, High-Speed, and Accurate
Expedia.com has to be the easiest way to find the information you are looking for. The site layout and menus make it painless to surf from one page to the next without getting lost in the...

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5 star rating
Jessalyn
Weston, FL



D
care about the details

AUG
22
2008
One of my sons booked a trip to Rio through expdia.com. This was not his first trip to Brazil, and he was familiar with the customs, etc. After the first 2 weeks of his vacation (he had planned to be ther for a month) he called me to say there was some sort of turmoil going on in the city he was staying in and wanted to get home asap. As i spoke to him, he said someone ran by him waving an automatic rifle. I called expedia.com and was told I had to contact the airline (Northwest) directly. When I did that, they told me to call expedia, not them. It took 40 minutes to find out I really did have... review »
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1 star rating
reviewer
Floridazzle
Dorchester, MA



D
love to travel, a bargain lover, internet savvy

MAR
5
2008
In my travels I have found that Expedia usually has the lowest prices by far compared to it's competitors like priceline, cheaptickets, and etc.  Expedia also has more locations for hotels and flights.  I don't know if it's because they have connections with more airlines and hotels, but they almost always have the best deals.   The customer service is also great if there are any issues you need to resolve.  I've saved a thousand dollars on a trip to cancun mexico compared to the other sites I've visited.  If you are going to use Expedia, you should look at some travel magazines first because... review »
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5 star rating
reviewer
dongpahree
Skokie, IL



D
love to travel

NOV
20
2007

Expedia is awful! We went to Jamaica got there and the hotel said we had no reservations! It really ruined our trip. We finally got into a hotel but it was a nerve wracking experience. That hotel wanted US to give them $1000 a night to stay there! Expedia would not assist us when we called (yes from Jamaica!) and would not refund any of my money! They got $3000 from me and then sent us to another country with no reservations! My husband and I had already been stressed enough before we got there but this almost caused him to have another heart attack. It dampered the whole trip! WE WILL NEVER USE...

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1 star rating
painthorsechic
Montezuma, GA



Reviews of Expedia.com

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