love to travel, budget-conscious traveler, family traveler, appreciative of good service, Family Vacationer, appreciate nice things
Pros
Wonderful customer service, Great deals on hotels
Cons
The unknown...
DEC
28
2007
The Expedia travel service website is great. It's easy to use, has great deals and incentives. Also, I once had a problem at the on eof the hotels I stayed in. The hotel (not Expedia) messed up my reservations. The customer service representatives made sure that my money was refunded quickly, as well as gave me a gift certificate for $25 to use the next time I booked anything through Expedia. Again, the mistake was not even their fault. They also will send travel copouns occasionally, and have a rewards program as well.