Expedia.com Review

www.expedia.com

Overall 3.27 of 5 view all 45 reviews

angel2010
Plains, MT

They trick you ,would not reccomend it

love to travel, a bargain lover, internet savvy

Cons

Terrible customer service., full of deception, Basically a middleman, long wait for customer service

APR

2009

Expedia.com is a disappointment when I booked from this site and it is said there that it is refundable kind of plane ticket. As a matter of fact I confirmed it also by calling them that if this one planned travel be cancel , I could get my money abut 95% of it . But there an incidence my hubby got sick and we're not be able to travel and I cancelled both tickets ahead of time then they told me I'll be getting most of my money back then wait for few week it showed up it was credited on my credit card that I used unfortunately out of US$1960 spent on bought tickets supposed I'll be getting US$ 1780 plus but I got credited only US$ 400 bucks , and I called so many times and keep telling me i'll be recieving the rest soon , but i'm calling back and forth until now it's been three years nothing happen , guess I learned in hardway ,never again on this company.

Expedia.com is not recommended by angel2010

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Comments about angel2010’s Review

I purchased a Vacation package through Expedia. It was the worst mistake I could have made. They quoted me one price, but once I paid and received my confirmation from Expedia I noticed they had charged my credit card hundreds of dollars more than originally quoted. I called EXPEDIA to get it straighted out.

After many phone calls and being put on hold numerous times, I still have not gotten anything resolved. When you call you are calling into their customer support center you are calling to the Philippines. The people answering the phone are unable to provide any help and will not give you the contact information for their location in the United States. You know they are a sham when they cannot give you that information. Nevertheless, I live in the same state as their corporate office and have their address which is below along with the president’s name.

EXPEDIA's U.S. contact information. 3150 139TH AVE SE
BELLEVUE, WA. The president of the company is Dara KHOSROWSHAHI. I advise all to use any other travel company. EXPEDIA is a rip off!!!!! They should be outlawed. Keep posting/blogging/twittering your experience. Keep other from making the same mistake....