EverHome Mortgage Company Reviews

My mortgage got sold to Everhome Mortgage last year. And they suck and have awful service.  They are rude and do not know the ABC of Customer Service.

I finished school in the summer and was still looking for employment after graduation.  All the while that I was in school, I never missed a payment and even though I was still unemployed, I continued to make timely payments.  But when in November, I called to find them for alternatives and to ask them to lower my interest rate, they were so rude and although by then the government had interwened and had lowered all the rates to abysmal levels...

I didn't have a choice when my orginial mortgage company sold my mortgage to everhome. I've had nothing but delays and problems for 4 years! This year, everhome has not given me my escrow check so i can pay my mortgage. it's now the first week of march, and my tax payment keeps going up with no end in sight. Everhome continues to give me the run around, and with the service they provide (or the lack there of) i can't talk to anyone that could actually help. I don't blame the customer service staff, it's not there fault! I've now reported everhome to the state and hired a lawyer to get my money....

Yes everhome sucks and as for speaking fluent english its about 50 50 split between only english speaking to spanish/english. Recently they have gone on a firing spree, to avoid paying unemployment. So if we can be a little pissy at times give the CS a break, we are scripted and always hounded. We never know what is right to say. As for some of you're saying things, I do know the basics which I've studied extensively. Everything about your mortgage is outlined in your orignal loan documents, read them!! And most escrow questions are answered by RESPA  Real Estate Settlement Procedures Act, go...

Everhome Mortgage will suck the life out of you and suck money out of your bank. The number 1 worst company I have ever dealt with. Do not get a loan with them!